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newSchoolWorks.com › VoTechWorks › Building & Construction › HVAC/R › Heat Pumps: Principles, Installation, and Service › Lesson 3
BLD-HVAC07-04 · Lesson 3 · 16 clock hours · theory

Heat Pump Electrical Circuits: Thermostats, Contactors, and Auxiliary Heat

Objective. The student will interpret a multi-stage heat pump thermostat wiring diagram and trace the low-voltage and line-voltage circuits from the thermostat through the contactor to the compressor, outdoor fan, and auxiliary electric heat strip.

Heat Pump Electrical Circuits: Thermostats, Contactors, and Auxiliary Heat

A heat pump system uses two distinct voltage levels that work together: a low-voltage control circuit (typically 24 V AC) that carries thermostat signals, and a line-voltage power circuit (commonly 240 V AC) that runs the compressor, outdoor fan motor, and electric heat strips. Understanding how these circuits interact is essential for safe troubleshooting and correct installation.

The Thermostat and Its Terminals

A multi-stage heat pump thermostat communicates with the equipment through a multi-wire cable. Each wire connects to a labeled terminal. The terminals you will encounter most often are:

When the thermostat calls for first-stage heating, it closes the circuit between R and Y1 (energizing the compressor) and simultaneously sends the O/B signal to position the reversing valve for heating. If outdoor temperature drops and the heat pump cannot meet demand, the thermostat closes W1 to bring on auxiliary heat strips while the compressor continues running.

Contactors: Bridging Low Voltage and Line Voltage

A contactor is an electrically operated switch. Its coil is wired into the low-voltage control circuit; when the coil receives 24 V, it pulls in the magnetic armature and closes the line-voltage load contacts, allowing high-amperage current to flow to the compressor and outdoor fan motor.

On a ladder diagram, the coil appears on the right-hand rail labeled (for example) "CC" (compressor contactor). The load contacts appear as normally open (NO) contacts drawn elsewhere in the diagram in series with the compressor motor windings. Tracing the circuit:

1. 24 V from R → thermostat Y1 terminal → contactor coil → C (common) → back to transformer.

2. When the coil pulls in, line-voltage contacts close: L1 → contactor contact → compressor start/run winding → L2.

Contactor coils and contacts wear over time. A pitted or welded contact can leave the compressor running even after the thermostat de-energizes the coil — a common service finding.

Electric Auxiliary and Emergency Heat Strips

Electric resistance heat strips are simply large resistive elements wired across the 240 V supply. They are controlled by sequencers (time-delay relays) that stagger strip activation to avoid simultaneous high-inrush current. Each sequencer coil is energized by the W1 or W2 signal from the thermostat.

Auxiliary Heat mode: both the compressor and one or more heat strips operate together. The heat pump provides the bulk of heating capacity; the strips make up the difference.

Emergency Heat mode: the compressor is locked out entirely; only the heat strips run. This mode is used when the outdoor unit is faulty or being serviced. Running a heat pump in emergency heat is expensive — strips are far less efficient than the refrigeration cycle — so advise customers to use it only when necessary.

Safety Requirements — Always Follow These

Lockout/Tagout (LOTO): Before opening any electrical panel, disconnect, or control box, de-energize all power sources — both the 240 V disconnect and the 24 V transformer primary — and apply an approved lockout device and your personal tag. Verify absence of voltage with a calibrated meter before touching any conductor. Line-voltage capacitors on the compressor and fan can hold a lethal charge; discharge them with an approved discharge tool and resistor before handling.

PPE: Wear safety glasses and, when working on energized circuits with justified need (per NFPA 70E), appropriately rated arc flash PPE and insulated gloves.

Refrigerant awareness: Low-voltage wiring in the outdoor unit runs alongside refrigerant lines. Never use an open flame near refrigerant or refrigerant-saturated oil. EPA Section 608 regulations prohibit knowingly venting refrigerant; any leak found during electrical work must be reported and addressed.

Reading the Wiring Diagram

Manufacturers ship equipment with a wiring diagram affixed inside the control box cover. Always use the diagram specific to that unit — terminal labels and relay functions vary. A color-coded diagram helps you follow each wire through junction points. When tracing:

1. Identify the transformer and locate the R and C terminals.

2. Follow each thermostat terminal wire to its destination device (contactor coil, sequencer, reversing valve solenoid).

3. On the line-voltage side, start at the main disconnect and follow each ungrounded conductor through the contactor contacts to each load.

4. Verify all grounding conductors connect to the equipment chassis.

Confirm your understanding by using Ohm's law to predict current draw for a heat strip before measuring with a clamp meter — if measured amperage differs significantly from calculated, suspect a failed element or a wiring error.

Key terms9

ContactorAn electromagnetically operated switch whose low-voltage coil controls the opening and closing of high-amperage line-voltage contacts; used to energize the compressor and outdoor fan motor.
O/B TerminalThe thermostat terminal that controls the reversing valve; "O" convention energizes the valve in cooling mode, "B" convention energizes it in heating mode.
Auxiliary HeatA mode in which the heat pump compressor and electric resistance heat strips operate simultaneously to meet a heating demand that exceeds the heat pump's capacity alone.
Emergency HeatA thermostat mode that locks out the compressor and uses only electric resistance strips for heating; intended for use when the outdoor unit is inoperative.
SequencerA time-delay relay used in electric heat strip circuits to stagger the activation of multiple strips and prevent simultaneous high inrush current.
Low-Voltage Control CircuitThe 24 V AC circuit powered by the system transformer that carries thermostat signals to control relays, contactors, and the reversing valve solenoid.
Line-Voltage Power CircuitThe high-voltage (typically 240 V AC) circuit that supplies electrical power to the compressor, outdoor fan motor, and electric heat strips.
Reversing ValveA four-way refrigerant valve that changes the direction of refrigerant flow to switch the heat pump between heating and cooling modes; controlled by a solenoid energized via the O/B terminal.
Lockout/Tagout (LOTO)An OSHA-required safety procedure in which all energy sources are de-energized, locked in the off position, and tagged before electrical or mechanical work begins.

Worked examples4

1. A single electric heat strip has a measured resistance of 9.6 Ω. The supply voltage is 240 V. What is the expected current draw of the strip?
  1. Write the formula: I = V ÷ R
  2. Substitute the known values: I = 240 V ÷ 9.6 Ω
  3. Divide: I = 25 A
Answer: The heat strip draws 25 A at 240 V with a resistance of 9.6 Ω.
2. A heat strip data plate states: 240 V, 5 kW. What is the resistance of the heating element?
  1. Find current first using P = V × I, rearranged: I = P ÷ V = 5000 W ÷ 240 V ≈ 20.83 A
  2. Apply Ohm's law rearranged for resistance: R = V ÷ I = 240 V ÷ 20.83 A ≈ 11.5 Ω
  3. Round to three significant figures: R ≈ 11.5 Ω
Answer: The heating element resistance is approximately 11.5 Ω.
3. A technician measures 18 Ω across a heat strip that is rated 240 V, 3 kW. The clamp meter reads 13.3 A. Does the measured current match the calculated current?
  1. Calculate expected current using Ohm's law: I = V ÷ R = 240 V ÷ 18 Ω = 13.33 A
  2. Compare: calculated 13.33 A versus measured 13.3 A — within normal meter tolerance
  3. Conclusion: the strip is drawing the expected current; no failed element is indicated
Answer: The calculated current (13.33 A) matches the measured current (13.3 A), confirming the element is intact and drawing the correct amperage.
4. A system has two identical heat strips, each rated 240 V and 4.8 kW. Both sequencers are closed and both strips are energized. What is the total current draw of the two strips combined?
  1. Find current for one strip: I = P ÷ V = 4800 W ÷ 240 V = 20 A
  2. Both strips are energized simultaneously, so add the currents: 20 A + 20 A = 40 A total
  3. Note: this is why sequencers stagger start-up — to avoid both strips pulling 40 A of inrush current at the same instant
Answer: Total current draw with both strips energized is 40 A at 240 V.

The math in this lesson1

Learners rearrange Ohm's law and P = V²/R to find heat strip current and resistance from kW ratings.
A-CED.4
Brush up in the math halls at newSchoolWorks.com:
In class: Using a color-coded wiring diagram, trace and highlight all low-voltage signal paths (Y1, Y2, W1, W2, O/B, G, C terminals) with colored pencils, then explain each terminal's function to a lab partner. · Identify the contactor coil circuit and load circuit on a ladder diagram; calculate expected amperage draw of an electric heat strip using Ohm's law given voltage and resistance values from a strip heater data plate. · Complete a matching exercise that maps thermostat modes (Emergency Heat, Auxiliary Heat, Cooling, Heating) to which relays and contactors are energized in each mode, using a generic residential heat pump wiring diagram.
Materials: Residential heat pump wiring diagrams (multiple manufacturers), colored pencils, calculator, electric heat strip data plate examples, Ohm's law reference card, NATE Core knowledge guide
Check: Written quiz on circuit tracing: student correctly identifies terminal functions and traces three specified circuits; pass mark 80%.

Practice check8

Answer each question, then check it. Nothing is recorded; this is your own practice.

HVAC electrical systems / NATE Core
1. On a heat pump thermostat, which terminal energizes the compressor contactor for a first-stage cooling call?
HVAC electrical systems / NATE Core
2. What is the purpose of the C (common) wire in a heat pump thermostat wiring circuit?
HVAC system operation / NATE Core
3. In Emergency Heat mode on a residential heat pump thermostat, which statement correctly describes system operation?
HVAC electrical systems / NATE Core
4. A contactor coil is wired in the low-voltage control circuit. What happens to the line-voltage load contacts when the coil is de-energized?
Electrical calculations / NCCER HVAC / HVAC Excellence
5. Using Ohm's law, what is the current draw of an electric heat strip with a resistance of 12 Ω supplied with 240 V?
HVAC electrical systems / NATE Core
6. Why do electric heat strip circuits use sequencers rather than energizing all strips at once?
Safety / NCCER HVAC / NATE Core
7. A technician is preparing to open the control box on an outdoor heat pump unit. Which safety action must be completed before touching any internal wiring?
Heat pump theory / NATE Core / HVAC Excellence
8. On a wiring diagram using the "O" reversing-valve convention, the O/B terminal is energized. Which operating mode is the heat pump most likely in?
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