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newSchoolWorks.com › VoTechWorks › Building & Construction › Electrical › National Electrical Code (NEC) Application for Building & Construction › Lesson 5
BLD-ELEC05-03 · Lesson 5 · 22 clock hours · theory

Article 220 — Load Calculations for Small Commercial Occupancies

Objective. Students will calculate the computed load for a small commercial occupancy (retail or office) using NEC Article 220 part III demand factors and size the service or feeder accordingly.

Article 220 — Load Calculations for Small Commercial Occupancies

Why Load Calculations Matter

Before any service or feeder can be sized, you must calculate the computed load the electrical system must carry. The NEC requires this calculation so that conductors, overcurrent devices, and service equipment are large enough to handle the demand without overheating—yet not so oversized that they waste materials or mask faults. Getting this math right protects workers, building occupants, and property.

Safety note: Undersized services and feeders overheat conductors, damage insulation, and cause fires. Always apply demand factors exactly as the NEC states—never estimate. When working in an energized panel to verify an existing installation, follow your employer's lockout/tagout (LOTO) procedures and wear appropriate PPE: safety glasses and voltage-rated gloves rated for the system voltage present.

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Structure of NEC Article 220

Article 220 is organized into parts:

For small commercial occupancies—a retail store, office suite, or similar space—Part III is the working section. It tells you how to combine individual loads, apply demand factors where permitted, and arrive at the computed load that governs conductor and equipment sizing.

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General Lighting Loads

For commercial occupancies, the NEC provides unit loads expressed in volt-amperes per square foot (VA/ft²). You look up the occupancy type in the applicable table in Article 220 to find the correct unit load value. For example, retail stores and office spaces each have specified values listed in that table.

Step 1 — Calculate gross floor area: Measure outside wall to outside wall. Do not deduct for columns, stairwells, or partitions.

Step 2 — Apply unit load: Multiply gross area (ft²) × unit load (VA/ft²) = general lighting load in VA.

For commercial occupancies, Article 220 generally does not allow a demand factor on the general lighting load the way it does for dwellings, so the full calculated value is typically used.

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Receptacle Loads

For commercial (non-dwelling) occupancies, Article 220 provides rules for how to count receptacle loads. General-purpose receptacle outlets are assigned a load value per outlet as specified in Article 220. After totaling the receptacle load, the article permits a demand factor to be applied once the total exceeds a threshold: the first portion is taken at 100%, and the remainder is taken at a reduced percentage as specified in the relevant Article 220 table. This recognizes that not every receptacle will be fully loaded simultaneously.

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Fixed and Special Loads

After lighting and receptacles, add fixed loads individually:

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Sizing the Service or Feeder

Once you have the total computed load in VA:

1. Convert to amperes: I = VA ÷ Voltage. For a 120/240 V single-phase service, divide by 240. For a 208Y/120 V three-phase service, divide by (208 × 1.732).

2. Select the next standard ampere rating at or above the calculated amperes. Standard ratings are listed in Article 240.

3. Verify conductor ampacity from Article 310 tables, applying temperature correction and conduit fill adjustment as needed.

The computed load drives minimum size; you may always install larger equipment.

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Applying Results to a Panel Schedule

A completed panel schedule lists every circuit, its breaker size, and its connected load in amps or VA. To verify adequacy:

If the computed load exceeds the panel rating, the panel is undersized and must be replaced or supplemented—regardless of whether the breakers themselves fit.

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Safety Reminders for Commercial Electrical Work

Key terms8

Computed LoadThe total electrical demand, in volt-amperes or amperes, calculated by applying all applicable NEC demand factors to the connected loads of an occupancy; it is the value used to size service and feeder conductors.
Demand FactorA percentage specified in the NEC that reduces the total connected load to reflect that not all loads operate simultaneously at full capacity; applying it yields a smaller, code-permitted computed load.
Unit LoadA volt-amperes-per-square-foot value assigned by the NEC to each occupancy type and used to estimate the general lighting load for that space.
Gross Floor AreaThe total floor area measured from the outside of exterior walls, without subtracting interior partitions, columns, or other features; the value used when applying unit loads under Article 220.
FeederThe conductors between the service equipment (or a separately derived system) and the final branch-circuit overcurrent device; feeders are sized using Article 220 Part III computed loads.
ServiceThe conductors and equipment that deliver electrical energy from the utility supply to the building's main overcurrent device; its rating must meet or exceed the computed load.
Panel ScheduleA document listing every circuit in a panelboard, including breaker size, circuit description, and connected load; used to verify that total load does not exceed the panel's rated ampacity.
Volt-Ampere (VA)The unit of apparent power used in NEC load calculations; it equals volts multiplied by amperes and is used rather than watts because it accounts for both resistive and reactive loads.

Worked examples4

1. Calculate the general lighting load for a 1,800 ft² retail store. The NEC unit load for retail stores is 3 VA/ft².
  1. Identify gross floor area: 1,800 ft².
  2. Identify the NEC unit load for a retail store: 3 VA/ft².
  3. Multiply: 1,800 ft² × 3 VA/ft² = 5,400 VA.
  4. For commercial occupancies, no demand factor reduction is applied to the general lighting load, so the full 5,400 VA is used.
Answer: General lighting load = 5,400 VA
2. The same 1,800 ft² retail store has 30 general-purpose duplex receptacle outlets. The NEC assigns 180 VA per outlet for commercial receptacles. Apply the Article 220 demand factor: first 10,000 VA at 100%, remainder at 50%.
  1. Calculate total receptacle load: 30 outlets × 180 VA = 5,400 VA.
  2. The total (5,400 VA) does not exceed 10,000 VA, so the entire amount is taken at 100%.
  3. Receptacle load after demand factor: 5,400 VA × 100% = 5,400 VA.
Answer: Receptacle computed load = 5,400 VA
3. The retail store also has a 4,800 VA sign circuit, a 7,200 VA HVAC unit (cooling only, no electric heat), and no other fixed loads. Combine all loads and determine the minimum service size for a 120/240 V single-phase service.
  1. List all computed loads: General lighting = 5,400 VA; Receptacles = 5,400 VA; Sign circuit = 4,800 VA; HVAC = 7,200 VA.
  2. Sum all loads: 5,400 + 5,400 + 4,800 + 7,200 = 22,800 VA.
  3. Convert to amperes for a 120/240 V single-phase service: I = 22,800 VA ÷ 240 V = 95 A.
  4. Select the next standard ampere rating at or above 95 A. Standard ratings per Article 240 include 100 A, 125 A, 150 A, 200 A, etc.
  5. Minimum service size = 100 A (the first standard rating at or above 95 A).
Answer: Minimum service = 100-ampere, 120/240 V single-phase
4. A completed panel schedule for the same store shows the following circuit loads: 20 A lighting circuits totaling 4,200 VA, receptacle circuits totaling 5,400 VA, HVAC circuit at 7,200 VA, and a sign circuit at 4,800 VA. The panel is rated 100 A at 240 V (24,000 VA). Is the panel adequate?
  1. Sum all schedule loads: 4,200 + 5,400 + 7,200 + 4,800 = 21,600 VA.
  2. Apply no additional demand factors (all were already factored in the design calculation).
  3. Convert panel rating to VA: 100 A × 240 V = 24,000 VA.
  4. Compare: 21,600 VA (computed load) ≤ 24,000 VA (panel rating).
  5. Margin: 24,000 − 21,600 = 2,400 VA of headroom remaining.
Answer: The 100-ampere panel is adequate; it carries 21,600 VA against a 24,000 VA capacity.

The math in this lesson2

Learners compute retail lighting at 3 VA per sq ft, receptacle loads with demand factors, and total service amperes.
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Brush up in the math halls at newSchoolWorks.com:
In class: Annotated worked example: instructor distributes a commercial occupancy problem (1,800 sq ft retail store with listed equipment) already solved but with blank demand-factor cells; students fill in each step, then compare against the answer key and identify any errors. · Panel schedule exercise: students receive a completed commercial panel schedule and back-calculate the total computed load, verifying that the panel's rated ampacity is adequate under Article 220. · Peer review: students exchange completed commercial calculations, check each other's work against the NEC, and write one specific correction or confirmation citing the code section.
Materials: NEC Article 220 Part III and associated tables; commercial panel schedule handout; scientific calculator; NCCER Electrical Level 3 commercial wiring module; graph paper for panel schedule sketching
Check: Graded commercial load calculation problem completed individually in class; correct service/feeder size with all demand factors applied and cited; 80% of steps correct to pass.

Practice check8

Answer each question, then check it. Nothing is recorded; this is your own practice.

NEC Code Knowledge
1. Which part of NEC Article 220 governs feeder and service load calculations for a small commercial occupancy?
NEC Code Knowledge
2. When calculating general lighting load for a commercial building, what area measurement does the NEC require?
Load Calculations
3. A retail store has a gross floor area of 2,400 ft² and a NEC unit load of 3 VA/ft². What is the general lighting load?
Load Calculations
4. For a 120/240 V single-phase service, which formula correctly converts total computed volt-amperes to amperes?
Load Calculations
5. A commercial office has 60 general-purpose receptacle outlets at 180 VA each, totaling 10,800 VA. The NEC permits 100% on the first 10,000 VA and 50% on the remainder. What is the computed receptacle load?
NEC Code Application
6. When verifying an existing commercial panel schedule, you find the computed load is 18,500 VA and the panel is rated 75 A at 240 V (18,000 VA). What is the correct action?
NEC Code Knowledge
7. Article 600 of the NEC requires at least one dedicated branch circuit for an exterior sign at each entrance to a commercial tenant space. What is the minimum ampere rating of that circuit?
Safety / OSHA 10
8. Before opening an energized commercial panelboard to verify circuit loads, what is the most important safety action a worker must take?
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