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Hospitality, Food & Tourism · course plan
⚠ Pending professional review

This course plan, its lessons and its assessments has not yet been verified by a certified food-safety manager and industry professional or by a certification or approval body. It is a study draft and may contain errors. Do not use it as instructions for work on a job site or on live equipment. Always follow your instructor, your supervising professional, and current official references and regulations.

VoTechWorks program approval and accreditation are still in progress. Credentials are issued only by the certifying bodies named in each program, after their own exams.

Bartending & Beverage

8 courses · 450 clock hours · 1–3 mo full-time. Grading is competency-based: each course requires the written exam, a competent skills demonstration with zero safety faults, a signed log, and a passed safety audit; percentage weights only rank performance above the competency floor.

$4,180 COMPLIMENTARYprogram tuition
8courses
39lessons
450hours
27assessments
Development progressPlanCourses, lessons and assessments written for this tradeLessons39 of 39 lesson pages writtenPractice310 practice questionsResources118 reference entries (study list)Review0 lesson pages reviewed by a licensed professional
Study now: 39 lesson pages are open (lesson titles below are links).
HOS-BART30-01 Universal core

Universal Core: Safety, Math, Communication & Career for Bartending & Beverage

148 hr · $1,185 COMPLIMENTARY

This foundational course equips bartending students with the safety knowledge, trade mathematics, communication skills, and career-readiness habits required before they touch a bottle or a guest. Students complete OSHA 10-Hour General Industry training, first aid and CPR certification, bar-specific math and measurement, technical reading of menus and regulations, digital tools used on the job, and professional workplace competencies. Every unit is directly tied to the real demands of a bartending position and to the responsible-service and food-safety principles tested by the TIPS and ServSafe Alcohol credentials.

Outcomes
Course text

This foundational course equips bartending students with the safety knowledge, trade mathematics, communication skills, and career-readiness habits required before they touch a bottle or a guest. Students complete OSHA 10-Hour General Industry training, first aid and CPR certification, bar-specific math and measurement, technical reading of menus and regulations, digital tools used on the job, and professional workplace competencies. Every unit is directly tied to the real demands of a bartending position and to the responsible-service and food-safety principles tested by the TIPS and ServSafe Alcohol credentials.

How the course runs. 7 blocks: Bar Environment Hazards & OSHA 10-Hour General Industry; First Aid, CPR/AED & Bar-Specific Medical Emergencies; Trade Mathematics & Measurement; Technical Reading: Regulations, SDS, Menus & Beverage Specs; Digital Tools for the Modern Bar: POS, Inventory & Scheduling; Professional Communication & Guest Interaction; Career Readiness: Job Search, Professionalism & Industry Pathways.

What competent looks like. Demonstrate compliance with OSHA 10-Hour General Industry hazard-recognition requirements as applied to bar and beverage environments, including chemical handling, slip/trip/fall prevention, and ergonomics. Perform first aid and CPR/AED response to bar-environment emergencies (choking, alcohol-related medical events, lacerations) to the standard of an approved first-responder course. Apply trade mathematics — unit conversion, recipe scaling, percentage calculations, and basic inventory ratios — accurately enough to pass a timed written assessment at 80% or higher. Read and interpret technical documents common to bartending (SDS sheets, state alcohol regulations, menu spec sheets, and beverage-cost reports) and extract key actionable information. Use digital tools relevant to the bar trade (point-of-sale systems, scheduling apps, inventory spreadsheets, and online regulatory lookups) to complete assigned tasks without assistance. Compose professional written and verbal communications — including incident reports, guest interactions, and job-application materials — that meet hospitality industry standards.

Lessons · 7 blocks
#LessonHrTypeObjectiveActivitiesMaterialsCheck
1Bar Environment Hazards & OSHA 10-Hour General Industry30theoryStudents identify and document the primary physical, chemical, and ergonomic hazards in a bar or beverage-service environment and demonstrate knowledge of OSHA General Industry standards and employer/employee rights and responsibilities.
  1. Walk-through hazard survey of the school's bar lab: students photograph and categorize slip/trip/fall, laceration, chemical, noise, and ergonomic hazards using a provided OSHA-style checklist, then present findings to the group.
  2. Complete all required OSHA 10-Hour General Industry modules (delivered through an OSHA-authorized provider), including hazard communication, personal protective equipment selection, lockout/tagout for commercial refrigeration and ice machines, and electrical safety for bar equipment.
  3. Case-study analysis of three real bar-industry OSHA inspection citations (provided as redacted public documents): students identify which standard was violated, what the corrected behavior would be, and what PPE or engineering control applies.
OSHA 10-Hour General Industry course materials from an OSHA-authorized training provider; bar-lab hazard checklist; Safety Data Sheets for common bar chemicals (glass cleaner, sanitizer, drain cleaner); nitrile gloves, safety glasses, non-slip footwear; whiteboard and projector.Students must score 70% or higher on the OSHA 10 final examination administered by the authorized provider to receive the OSHA 10 card. Instructor additionally verifies the completed hazard-survey checklist for accuracy before the student may advance.
2First Aid, CPR/AED & Bar-Specific Medical Emergencies16labStudents perform hands-only and full CPR, AED operation, hemorrhage control, choking response, and recognition of alcohol-related medical emergencies (acute intoxication, alcohol poisoning) to the skill standards of a recognized first-aid certifying organization.
  1. Skills station rotations: each student individually performs adult CPR with rescue breaths on a manikin, uses a training AED through a full shock cycle, and demonstrates the abdominal-thrust technique on a partner — evaluated in real time by the instructor against a skills checklist.
  2. Scenario drill — 'Guest down at the bar': students receive a brief scenario card (e.g., unresponsive guest, possible alcohol poisoning), must assess scene safety, call 9-1-1 using a script, begin CPR if indicated, retrieve and use the AED, and apply a pressure bandage to a simulated laceration, all within the scenario time limit.
  3. Small-group debrief and written reflection: students write a one-page incident narrative in the format required by most hospitality employers, documenting what happened, what actions were taken, and what follow-up is needed — connecting the exercise to responsible-service obligations tested in the TIPS credential.
CPR manikins (adult); training AED unit; hemorrhage-control kit (gloves, gauze, pressure bandage); scenario cards; first-aid certification workbook from the certifying organization; pen and incident-report form template.Students must pass all required psychomotor skills stations and the written exam at the threshold set by the certifying organization (typically 70-75% written plus demonstrated skills) to earn the first aid/CPR card. Instructor marks the incident narrative as complete/incomplete; incomplete narratives must be resubmitted before the lesson is credited.
3Trade Mathematics & Measurement28practiceStudents accurately perform the measurement conversions, ratio calculations, recipe scaling, and percentage computations used daily in bartending — including ounce-to-liter conversions, drink-count-per-bottle estimates, basic cost percentage, and tip calculations — achieving 80% or higher on a timed assessment.
  1. Measurement lab: using jiggers, graduated cylinders, and kitchen scales, students measure prescribed volumes in ounces, milliliters, and centiliters, then convert between units using a reference chart; pairs check each other's poured amounts against the target and calculate the percent error.
  2. Recipe-scaling exercise: given a standard single-serve cocktail recipe, students scale it up to a batch of 24 servings and 60 servings, showing all arithmetic work; they then determine how many full bottles of each ingredient are needed and calculate the leftover waste as a percentage of the full bottle.
  3. Bar-math problem sets (completed individually without calculators): 20-question timed sets covering bottle-yield calculations, tip math (percent of check), basic cost-percentage formulas, and unit-price comparisons; students grade their own work against an answer key and log errors for targeted review.
Jiggers (1 oz / 2 oz and metric equivalents); graduated cylinders; kitchen scale accurate to 1 g; printed recipe cards; bar-math problem-set worksheets; answer keys; pencils; conversion reference card (ounces, liters, milliliters, centiliters).Students complete a 30-question timed bar-math quiz (no calculator, 35 minutes) and must score 80% or higher to pass. Any student scoring below 80% receives targeted reteaching and must retake a parallel form of the quiz before advancing.
4Technical Reading: Regulations, SDS, Menus & Beverage Specs20theoryStudents read and accurately extract key compliance, safety, and operational information from four categories of technical documents common to bartending: state alcohol beverage control regulations, Safety Data Sheets, standardized recipe/menu spec sheets, and beverage-cost reports.
  1. SDS scavenger hunt: given SDS sheets for five products used at a bar (sanitizer, bar glass polish, a spirit with flammable-vapor warnings, CO2 (for draft systems), and a cleaning concentrate), students complete a structured worksheet identifying hazard class, required PPE, first-aid measures, and storage requirements for each — connecting SDS literacy to OSHA Hazard Communication (HazCom) standards reviewed in Lesson 1.
  2. Regulatory close-reading: students read excerpts from their state's Alcohol Beverage Control regulations (hours of sale, server age requirements, open-container rules, third-party liability language) and answer comprehension questions in their own words; the class discusses how these rules directly affect the decisions tested in the TIPS and ServSafe Alcohol exams.
  3. Menu and spec-sheet translation exercise: given a bar's standardized recipe card in professional notation (build order, garnish, glassware, portion sizes), students convert the spec into a plain-English training guide for a new hire, identifying every measurement, allergen flag, and presentation standard listed — then present their guide to a peer for feedback.
Sample SDS sheets (five products); state ABC regulation excerpts (printed from official state website); standardized recipe cards in professional format; beverage-cost report template; comprehension worksheets; highlighters; pens.Students submit the SDS worksheet and the regulatory-comprehension worksheet; both must be 80% accurate (scored against an answer key) to pass. The translation guide is reviewed by the instructor for completeness: all measurements, allergen notes, and presentation steps must be correctly captured.
5Digital Tools for the Modern Bar: POS, Inventory & Scheduling18labStudents navigate a point-of-sale system to ring transactions and apply a discount, enter inventory counts into a spreadsheet template, use a digital scheduling application to request a shift change, and locate a beverage regulation using an official online government resource — all without instructor prompting.
  1. POS simulation: using the school's training POS terminal or a cloud-based training demo, students ring up a four-item beverage order, apply a happy-hour discount, process a split check, and print a receipt; they then ring up a food-and-beverage order and apply a comp to one item, explaining each step aloud to a partner.
  2. Inventory spreadsheet lab: given a pre-populated spreadsheet template with 20 bar items, students enter an end-of-week physical count, allow the formula to calculate usage and variance, interpret which items are over-poured or unaccounted for, and write two sentences recommending a corrective action — practicing the kind of cost-control thinking tested in the Bar Costing course.
  3. Regulatory online lookup: students use their state ABC's official website and the Alcohol and Tobacco Tax and Trade Bureau (TTB) website to find the answer to three specific compliance questions (e.g., label approval requirements, server age minimums) and document the exact URL and date accessed — simulating real due-diligence research a manager might assign.
POS terminal or cloud-based POS training environment (instructor account); laptop or tablet per student; inventory spreadsheet template (Excel or Google Sheets); digital scheduling app with training environment (e.g., sample account); state ABC website access; TTB.gov access; printed task instruction cards.Instructor observes the POS simulation using a pass/fail task checklist (all seven required actions must be completed correctly without prompting to pass). The inventory spreadsheet and written recommendation are graded for accuracy: variance calculations must be correct and the recommendation must be logical. Online lookup task is evaluated for correct answers and valid URL citation.
6Professional Communication & Guest Interaction18demoStudents demonstrate hospitality-industry communication standards by conducting a scripted and an unscripted guest interaction, de-escalating a simulated conflict, and producing a professional written incident report that meets employer documentation standards.
  1. Scripted guest-greeting role-play: working in pairs, one student plays the bartender and one plays a guest; the bartender greets the guest, takes a drink order using open-ended questions, upsells a premium product, and closes the interaction professionally — then roles are reversed; class observes two pairs and provides structured feedback using a rubric.
  2. De-escalation scenario: instructor or a classmate role-plays an increasingly agitated guest who believes they have been overcharged; the bartending student must acknowledge the concern, de-escalate using calm language and active listening, involve a 'manager' (the instructor) at the appropriate moment, and avoid language that escalates the situation — directly practicing refusal and intervention skills aligned with TIPS and ServSafe Alcohol responsible-service competencies.
  3. Incident-report writing: students read a one-paragraph scenario of a bar incident (e.g., a guest becomes visibly intoxicated, refuses a taxi, and eventually leaves voluntarily) and write a complete incident report using the employer template from Lesson 2, ensuring they record time, observable behavior (not opinion), actions taken, and witnesses — instructor returns graded reports with margin notes before the next class.
Guest-interaction rubric; de-escalation scenario cards; incident-report form template; mirrors or video recording device for self-review; whiteboard for debrief notes.Guest-interaction role-play is scored on the provided rubric (minimum 80% of rubric points to pass); de-escalation scenario is scored pass/fail by the instructor using a behavioral checklist (key behaviors: uses calm tone, does not argue, involves management appropriately); incident report must include all required fields and use observable language — any report using opinion rather than documented behavior is returned for revision.
7Career Readiness: Job Search, Professionalism & Industry Pathways18practiceStudents produce a complete, industry-appropriate job-application package (resume, cover letter, and a two-minute self-introduction) and demonstrate knowledge of career pathways in the bartending and beverage industry, including the role of portable credentials in employer hiring decisions.
  1. Resume and cover-letter workshop: using a hospitality-specific resume template and a checklist of required elements (relevant skills, certifications earned, previous service experience, professional references), students draft, peer-review using a rubric, and revise a one-page resume and a cover letter tailored to a real posted bartending position found through a legitimate job board.
  2. Self-introduction practice ('the 2-minute pour'): each student delivers a two-minute verbal self-introduction as if speaking to a hiring manager — covering their background, skills earned in the program, credentials they are pursuing (TIPS, ServSafe Alcohol, WSET Level 1), and one specific reason they want to work at that establishment; peers score using the provided rubric and offer one concrete improvement note.
  3. Career-pathway mapping: as a class, students research and map five distinct career pathways that can begin at the bartender position (bar manager, sommelier, beverage director, brand ambassador, food-and-beverage entrepreneur) including the additional credentials or experience each pathway typically requires; each student identifies their target pathway and writes a one-paragraph personal career plan.
Hospitality resume template; cover-letter template; resume-evaluation rubric; self-introduction rubric; access to a job board (e.g., Indeed, Poached, state workforce agency site); career-pathway worksheet; sample job postings printed for reference.Resume and cover letter are evaluated against the rubric; all required sections must be present, error-free, and tailored to the specific job posting — any document with spelling or formatting errors is returned for correction before credit is given. Self-introduction is scored on the rubric; students must earn 80% of rubric points or repeat the activity with coaching. Career plan paragraph is reviewed for plausibility and specificity; a vague or incomplete paragraph is returned with written instructor feedback.
Assessments
AssessmentTypeWeightPass standardMethod & rubric
OSHA & Safety Knowledge ExamWritten exam25%70% or higher (matching the OSHA 10 provider standard); students who score below 70% receive one retake after targeted review.A 40-question multiple-choice and short-answer written exam covering OSHA 10 General Industry content as applied to the bar environment: hazard identification, HazCom and SDS interpretation, PPE selection, lockout/tagout procedures for bar equipment, and ergonomic injury prevention. This assessment is administered by or aligned with the OSHA-authorized training provider and results in the OSHA 10-Hour card upon passing.
Accuracy · Safety · Communication · Professionalism
Trade Math & Technical Reading ExamWritten exam25%80% or higher on each section; a student who passes one section but not the other must retake only the failed section.A two-section, 50-question timed written exam (no calculator): Section 1 covers unit conversion, recipe scaling, bottle-yield calculations, basic cost percentage, and tip math; Section 2 presents three short technical documents (an SDS excerpt, a state regulation excerpt, and a beverage spec sheet) with comprehension questions requiring students to extract specific compliance, safety, and operational information accurately.
Accuracy · Safety · Communication · Professionalism
Professional Job-Application PortfolioProject25%A complete portfolio earns a pass; any missing document or a document with unresolved errors earns a resubmit; students have one week to resubmit corrected materials.Students submit a portfolio containing: a finalized one-page bartending resume, a cover letter tailored to a real posted position, the completed career-pathway map, and the one-paragraph personal career plan. The portfolio is evaluated by the instructor against the rubric for completeness, accuracy, professional formatting, freedom from spelling and grammar errors, and specificity of career goals — mirroring the documentation standard that a hospitality employer would apply.
Accuracy · Safety · Communication · Professionalism
Safety & Professionalism Oral DefenseOral / panel25%Students must satisfactorily answer at least four of the five questions (scoring 'adequate' or above on the rubric) and successfully demonstrate the CPR/AED skill on request; any student who fails must schedule a retake within five business days.In a 10-minute one-on-one session with the instructor, each student responds to five oral questions drawn from across all seven lessons — covering a bar hazard scenario, a regulatory interpretation, a math problem solved aloud, a guest-interaction ethical dilemma, and a question about how their target credential (TIPS, ServSafe Alcohol, or WSET Level 1) relates to a specific topic covered in the course. The instructor may also ask the student to perform one CPR or hemorrhage-control skill to confirm retention of the lab competency.
Accuracy · Safety · Communication · Professionalism
HOS-BART30-02 Trade course

Mixology: Classic and Contemporary Cocktail Craft

36 hr · $475 COMPLIMENTARY

Students learn the foundational techniques, tools, and flavor principles of professional bartending by building a repertoire of classic and contemporary cocktails. Lessons progress from equipment handling and mise en place through spirit families, balance theory, and guest-facing drink production. This course directly supports TIPS and ServSafe Alcohol exam content on responsible service contexts and lays practical groundwork for WSET L1-2 spirit identification.

Outcomes
Course text

Students learn the foundational techniques, tools, and flavor principles of professional bartending by building a repertoire of classic and contemporary cocktails. Lessons progress from equipment handling and mise en place through spirit families, balance theory, and guest-facing drink production. This course directly supports TIPS and ServSafe Alcohol exam content on responsible service contexts and lays practical groundwork for WSET L1-2 spirit identification.

How the course runs. 5 blocks: Bar Setup, Tools, and Safe Handling; Measurement, Free Pour, and the Flavor Balance Framework; Spirit Families: Identification, Production, and Flavor; Benchmark Cocktail Production: Shaken, Stirred, and Built; Service Simulation and Professional Documentation.

What competent looks like. Identify and safely use standard bar tools, glassware, and equipment following sanitation and PPE protocols covered in Universal Core. Measure spirits, modifiers, and juices accurately using jiggers and free-pour counts to within ±0.25 oz of the specified recipe. Categorize distilled spirits by base ingredient, production method, and flavor profile consistent with WSET L1-2 spirit families. Build, shake, stir, and strain a set of twelve benchmark cocktails to industry recipe standard and present them with correct garnish and glassware. Apply balance principles—spirit, sweet, sour, bitter, dilution—to troubleshoot and adjust an off-spec cocktail during live service simulation. Document cocktail recipes, batch yields, and prep notes in a standardized bar log that meets employer and health-department record-keeping expectations.

Lessons · 5 blocks
#LessonHrTypeObjectiveActivitiesMaterialsCheck
1Bar Setup, Tools, and Safe Handling6demoGiven a fully stocked bar station, the student will identify every hand tool and piece of equipment by name and function, set up a complete mise en place, and demonstrate safe handling and sanitation of cutting tools and glassware without prompting.
  1. Instructor-led station tour: students handle each tool (Boston shaker, Hawthorne strainer, julep strainer, bar spoon, muddler, channel knife, Y-peeler, jigger set, wine key) and recite its name and primary use in a chain-drill format around the class.
  2. Mise en place competition: pairs race to set a full bar station from a printed spec sheet, then score each other against a 20-point checklist covering tool placement, garnish prep, ice bin fill, and sanitation towel position.
  3. Broken-glass and cut protocol drill: instructor simulates a glass break; students don cut-resistant gloves, sweep with cardboard (never bare hands), dispose in a labeled sharps/glass bin, sanitize the surface, and document the incident on a mock OSHA near-miss form from the Universal Core unit.
Boston shaker sets, Hawthorne and julep strainers, bar spoons, muddlers, channel knives, Y-peelers, jigger sets (0.5–2 oz), wine keys, assorted glassware (rocks, highball, coupe, pint, wine, shot), cutting boards, bar mats, sanitizer buckets, lint-free towels, cut-resistant gloves, labeled glass-disposal bin, mise en place spec sheet, OSHA near-miss form templateInstructor scores each student's final station setup against the 20-point mise en place checklist; 16/20 (80%) required to pass. Safe-handling drill is pass/fail: student must demonstrate correct glass-break response with PPE before advancing.
2Measurement, Free Pour, and the Flavor Balance Framework8labThe student will measure six consecutive pours using a jigger and six using a free-pour count, achieving ±0.25 oz accuracy on all twelve pours, and explain how the spirit-sweet-sour-bitter-dilution framework determines whether a cocktail is balanced.
  1. Jigger accuracy lab: students fill a 1.5 oz jigger with water twelve times; each pour is measured on a graduated cylinder and recorded in their bar log; instructor calculates mean error and standard deviation on a whiteboard to reinforce the trade-math connection from Universal Core.
  2. Free-pour calibration drill: using a speed pourer and a four-count cadence, students free-pour 1 oz, 1.5 oz, and 2 oz targets into a graduated cylinder twenty times across four spirit-weight categories (water standing in for spirits); results are logged and students whose average error exceeds ±0.25 oz repeat the drill until in spec.
  3. Balance-formula workshop: instructor presents the classic sour template (spirit / citrus / sweetener) and the Old Fashioned template (spirit / sugar / bitters / dilution); students taste three pre-made versions of each ranging from under-sweetened to over-sweetened, identify the fault using sensory vocabulary (sharp, flabby, thin, heavy), and write one corrective action per sample in their bar log.
Speed pourers, graduated cylinders (50 mL), jigger sets, water for calibration, pre-made cocktail samples (three balance variants each of a sour and an Old Fashioned template), sugar syrup, fresh citrus juice, Angostura bitters, bar log notebooks, calculators, whiteboardInstructor reviews bar log entries for all twenty free-pour trials and twelve jigger trials; student must achieve ±0.25 oz on at least 10 of 12 jigger pours and 16 of 20 free-pour attempts to pass (80% threshold). Balance-identification accuracy checked via written entries: 4 of 6 correct fault identifications required.
3Spirit Families: Identification, Production, and Flavor8theoryThe student will classify eight major distilled spirit categories by base ingredient, production method, and primary flavor descriptors and match each to at least two classic cocktail applications, consistent with WSET L1-2 spirit knowledge areas.
  1. Structured lecture and slide deck covering the eight spirit families (whiskey, gin, vodka, rum, tequila/mezcal, brandy/Cognac, liqueurs/amari, and aquavit/other regional spirits) with emphasis on raw material, fermentation, distillation type, aging, and legal definition; students take guided Cornell-format notes and highlight terms flagged as WSET L1-2 exam vocabulary.
  2. Aroma identification station: eight labeled cups contain cotton pads pre-saturated with approved aroma standards representing each spirit family (no alcohol consumed during this activity); students smell, record descriptors in their bar log, and then compare notes in small groups before the instructor reveals each identity—reinforcing olfactory vocabulary for the WSET L1-2 tasting grid.
  3. Spirit-to-cocktail mapping exercise: students receive a matrix of thirty classic cocktail names and must write the base spirit, one modifier, and one technique (build, shake, stir) for each from memory using their notes; pairs then peer-grade matrices using an answer key and discuss any missed entries.
Slide deck (spirit families), Cornell note-taking templates, aroma standard kits or instructor-prepared cotton-pad samples, bar log notebooks, cocktail-matrix worksheets, WSET L1-2 Award in Spirits candidate syllabus (public version), whiteboard markersEnd-of-lesson written quiz: 20 multiple-choice and short-answer questions drawn from WSET L1-2 spirit knowledge areas; passing score 16/20 (80%). Students scoring below 80% receive targeted re-teaching before the next lesson.
4Benchmark Cocktail Production: Shaken, Stirred, and Built10practiceThe student will independently produce all twelve benchmark cocktails—four shaken, four stirred, and four built—to recipe spec, correct glassware, and industry presentation standard within the time limits used in professional bar service.
  1. Technique block drill (Days 1–2 of lesson): instructor demonstrates each of the three technique families back-to-back (shake with proper seal and two-hand grip, stir to correct dilution, build in glass with layering); students repeat each technique ten times with water before introducing actual ingredients, documenting any form corrections in their bar log.
  2. Guided cocktail production: students produce all twelve benchmark cocktails in pairs with instructor narrating each step—Daiquiri, Margarita, Whiskey Sour, Clover Club (shaken); Manhattan, Negroni, Rob Roy, Martini (stirred); Old Fashioned, Mojito, Tom Collins, Aperol Spritz (built)—plating each on a service mat with garnish and verbalizing the recipe aloud to reinforce memorization.
  3. Speed and accuracy production round: working solo, each student draws three cocktail names at random (one from each technique category) and must produce all three in sequence within a set time window appropriate to bar service pace; instructor scores each drink on a standardized rubric covering accuracy (recipe), presentation (glassware/garnish), technique (correct method), and sanitation (clean station, no cross-contamination).
Full bar station per two students (Boston shakers, strainers, bar spoons, jiggers, muddlers, ice bins, speed pourers), benchmark spirit stock (or non-alcoholic training proxies where required by facility policy), fresh citrus, simple syrup, grenadine, vermouth, Campari, Aperol, prosecco, club soda, mint, garnish kit (citrus wheels/twists/cherries/olives), full glassware set, cocktail production rubric, bar log notebooks, timerInstructor scores each student's speed-and-accuracy round using the 20-point cocktail rubric (5 points each: recipe accuracy, technique, presentation, sanitation); minimum passing score 16/20 (80%) across the three drawn cocktails. Any critical sanitation failure (e.g., bare-hand contact with a garnish) is an automatic re-attempt regardless of total score.
5Service Simulation and Professional Documentation4fieldThe student will execute a simulated four-top bar service—taking orders, producing drinks to spec, upselling one item per guest, and completing a closing bar log—demonstrating both technical and guest-interaction skills at a standard consistent with entry-level employment.
  1. Role-play service rounds: four students rotate through the roles of bartender, two guests, and floor observer; the 'guests' use cue cards with realistic order scenarios (substitution requests, allergy questions, requests for recommendations) while the bartender produces drinks and handles the interaction; the observer scores the round using a dual rubric covering both drink quality and communication (active listening, product knowledge, upsell attempt).
  2. Responsible service integration checkpoint: one cue card per rotation includes a scripted scenario involving a guest who asks for a double after appearing visibly impaired; the student-bartender must verbalize the refusal script and offer an alternative (water, food, cab number) as taught in the Responsible Service course preview embedded here—this scenario directly maps to TIPS and ServSafe Alcohol exam competencies.
  3. Closing bar log completion: at the end of the simulation, each student independently fills out a standardized closing bar log recording cocktails produced, ingredients used, any spills or breakage, and one self-evaluation note on their balance or technique; instructor collects logs and provides written feedback before the next class session.
Simulated bar station, guest-scenario cue cards, dual service/communication rubric, closing bar log forms, non-alcoholic beverage proxies for simulation, service mats, tip tray, POS terminal or mock check pad, TIPS program reference card (guest refusal scripts), penDual rubric scored by the observer student and validated by the instructor: minimum 16/20 on drink quality and 8/10 on communication/service. Responsible-service scenario is pass/fail: student must verbalize a complete, respectful refusal and offer at least one alternative to pass. Bar log is reviewed for completeness (all fields populated = pass).
Assessments
AssessmentTypeWeightPass standardMethod & rubric
Mixology Knowledge ExamWritten exam25%75% (38/50 points)A 50-question written exam covering spirit families and production methods (aligned to WSET L1-2 knowledge areas), flavor balance theory, cocktail recipe identification, tool and glassware names, and foundational sanitation rules from ServSafe Alcohol. Questions are multiple-choice and short-answer; students have 60 minutes.
Standard met · Safety · Time · Quality/finish · Documentation
Benchmark Cocktail Skills DemonstrationSkills demonstration45%80% average across all twelve cocktails on the standardized production rubric (minimum 16/20 per drink); any critical sanitation failure requires a full re-attempt of that drinkEach student independently produces all twelve benchmark cocktails in a proctored lab environment, evaluated by the instructor on recipe accuracy, technique correctness, glassware and garnish presentation, and workstation sanitation. This replicates the hands-on performance standard expected in entry-level bartending employment and externship placement.
Standard met · Safety · Time · Quality/finish · Documentation
Bar Log PortfolioLog15%All five lesson logs submitted; instructor scores completeness and accuracy at 80% or higher on the log-entry rubricStudents submit their cumulative bar log notebook containing measurement trial data, balance-fault analysis entries, spirit-identification notes, cocktail production self-evaluations, and the service-simulation closing log. The portfolio demonstrates the documentation habit expected in professional bar operations and is referenced during the externship employer evaluation.
Standard met · Safety · Time · Quality/finish · Documentation
Tool and Sanitation Safety CheckSafety audit15%Pass/fail — all six critical safety behaviors must be demonstrated correctly; a single critical error (e.g., improper glass-break response, bare-hand garnish contact, unsecured shaker cap) results in immediate re-attempt after targeted remediationA structured observation checklist administered by the instructor covers six critical safety behaviors: correct PPE selection for the hazard (cut-resistant gloves for glass, sanitation towels maintained in solution), proper glass-break response, shaker and tool sanitation between uses, ice-scoop protocol (no glassware in ice bin), cross-contamination prevention for allergens, and handwash compliance. This check aligns with ServSafe Alcohol food-safety handling standards.
Standard met · Safety · Time · Quality/finish · Documentation
HOS-BART30-03 Trade course

Wine & Spirits: Product Knowledge and Service

36 hr · $475 COMPLIMENTARY

Students develop foundational knowledge of major wine regions, grape varieties, distilled spirits categories, and production methods as they apply to bar and restaurant service. Lessons connect product knowledge directly to responsible upselling, food pairing, and guest communication skills required in professional beverage service. Content is aligned with WSET Level 1 and Level 2 Award in Wines exam areas and reinforces responsible-service principles covered in TIPS and ServSafe Alcohol.

Outcomes
Course text

Students develop foundational knowledge of major wine regions, grape varieties, distilled spirits categories, and production methods as they apply to bar and restaurant service. Lessons connect product knowledge directly to responsible upselling, food pairing, and guest communication skills required in professional beverage service. Content is aligned with WSET Level 1 and Level 2 Award in Wines exam areas and reinforces responsible-service principles covered in TIPS and ServSafe Alcohol.

How the course runs. 5 blocks: Foundations of Wine: Grapes, Regions, and Label Reading; Wine Styles, Production, and Food Pairing; Distilled Spirits: Production, Categories, and Flavor Profiles; Bar Wine Service: Glassware, Temperature, and Tableside Technique; Responsible Sales, Upselling, and Standard Drinks Review.

What competent looks like. Identify the major wine-producing regions of the world and describe the primary grape varieties and style characteristics associated with each, as assessed on the WSET Level 1 and Level 2 exams. Explain the production process for each major spirits category—whiskey, vodka, rum, tequila/mezcal, gin, and brandy—and accurately describe their legal definitions and typical flavor profiles. Select and recommend wines and spirits to guests based on flavor preference, occasion, and food pairing principles, demonstrating professional verbal communication. Read and correctly interpret a wine label from the Old World and New World, identifying appellation, vintage, producer, alcohol level, and any quality classification. Properly execute tableside and bar wine service, including opening still and sparkling wine, correct glassware selection, and appropriate serving temperatures. Apply responsible service principles when discussing alcohol content and standard drink equivalents for wine and spirits, supporting TIPS and ServSafe Alcohol credential preparation.

Lessons · 5 blocks
#LessonHrTypeObjectiveActivitiesMaterialsCheck
1Foundations of Wine: Grapes, Regions, and Label Reading9theoryStudents will correctly identify the world's major wine-producing regions and primary grape varieties and accurately decode Old World and New World wine labels on a written assessment.
  1. Instructor-led lecture and map exercise: students locate France (Bordeaux, Burgundy, Champagne, Rhône, Loire, Alsace), Italy (Tuscany, Piedmont, Veneto), Spain (Rioja, Ribera del Duero), Germany (Mosel, Rhine), USA (Napa, Sonoma, Willamette Valley), Argentina (Mendoza), Australia (Barossa, Margaret River), New Zealand (Marlborough), and South Africa (Stellenbosch) on blank world maps, annotating key grapes for each.
  2. Label decoding drill: each student receives six real or facsimile wine labels (three Old World, three New World) and completes a structured worksheet identifying producer, region/appellation, vintage, grape variety (where stated), alcohol by volume, and any official quality tier (e.g., AOC, DOC, DOCG, AVA); instructor reviews common misconceptions.
  3. Flashcard quiz game in pairs using a class-made set of 40 region-to-grape-to-style cards, followed by a five-minute debrief where students self-score and note gaps for later review; cards are retained in each student's course binder as a study tool for the WSET exams.
Blank world maps (printed), assorted real and facsimile wine labels, structured label-decoding worksheet, region/grape flashcard blanks, Wine & Spirit Education Trust WSET Level 1 and Level 2 Award in Wines study guides (student editions), whiteboard and markers, projector with slide deck showing region maps and climate classificationsStudents complete a 20-question identification quiz (10 region-to-grape, 10 label-reading items) at the end of lesson; pass mark is 70% (14/20). Students scoring below 70% receive a targeted review sheet and are re-assessed before Lesson 3.
2Wine Styles, Production, and Food Pairing8demoStudents will describe how still, sparkling, fortified, and dessert wines are made and will match a minimum of four wine styles to appropriate food pairings using established pairing principles.
  1. Instructor demonstration of the winemaking process using a visual flow chart and physical props (whole grape cluster, fermentation vessel model, oak barrel stave, hydrometer): students annotate the flow chart at each stage—crushing, fermentation, malolactic fermentation option, aging, blending, and bottling—and note how each step influences the final style.
  2. Comparative tasting of four poured samples (one dry white, one dry red, one sparkling, one fortified—e.g., a dry sherry or port—quantities kept to responsible tasting pours consistent with TIPS standard drink guidelines): students complete a structured WSET systematic approach to tasting (SAT) tasting note for each wine, recording appearance, nose descriptors, palate, and a quality conclusion.
  3. Food pairing workshop: the instructor presents eight food cards (e.g., grilled salmon, aged cheddar, spicy Thai noodles, beef tenderloin, oysters, chocolate cake, charcuterie, vegetable risotto) and students work in groups to justify a wine match for each using the printed pairing principles handout; groups present their pairings and defend choices in a five-minute class discussion.
Winemaking flow chart (printed and projected), grape cluster or photo, oak stave sample, hydrometer, tasting glasses (ISO or similar), responsible tasting pour measure (approximately 1.5 oz per sample), four wine samples per student group, WSET SAT tasting note sheets, food pairing principles handout, food photo cards, spittoons and water, napkinsEach student submits a completed SAT tasting note for all four samples; instructor evaluates using the WSET descriptive tasting note rubric—student must correctly identify at least three of four wine style categories (sparkling, dry white, dry red, fortified) and provide at least two accurate nose or palate descriptors per wine. Pass mark: 75% of rubric criteria met. Students also verbally justify one food pairing; evaluated as pass/not-yet by instructor.
3Distilled Spirits: Production, Categories, and Flavor Profiles8theoryStudents will accurately explain the production process and legal definition for each of the six major spirits categories and identify their distinguishing flavor characteristics on a written and verbal check.
  1. Lecture and distillation diagram walk-through: instructor explains fermentation as the shared first step, then traces how distillation, cut points, still type (pot vs. column), aging vessel, and legal requirements create distinct categories; students annotate a printed distillation diagram and complete a category comparison table covering whiskey (Scotch, Irish, Bourbon, Rye, Japanese), vodka, rum (white, aged, dark, rhum agricole), tequila and mezcal (agave distinctions), gin (London Dry, Old Tom, contemporary), and brandy (Cognac, Armagnac, American).
  2. Aroma identification exercise using aroma reference kits or prepared aroma vials representing key flavor families (grain, fruit, floral, oak/vanilla, smoke, spice, citrus, herbal): students smell each vial without visual cues, write their descriptors on a worksheet, then match the aroma to the spirit category most associated with it; instructor reveals answers and discusses how production choices drive aroma.
  3. Spirits category rapid-fire quiz using a student-response method (whiteboards or paddles): instructor reads 30 clues (production fact, legal requirement, or flavor descriptor) and students hold up the correct category name; this serves as a study-reinforcement activity directly tied to WSET Level 2 Award in Spirits content areas.
Distillation diagram (printed and projected), category comparison table worksheet, aroma reference kit or labeled aroma vials (commercial kit or instructor-prepared), individual student whiteboards or laminated answer paddles, dry-erase markers, WSET Level 2 Award in Spirits study guide (where students also sit that unit), spirits category reference card (instructor-produced one-page summary), projector and slide deckStudents complete a 30-question category identification and production-fact quiz at lesson end; pass mark is 70% (21/30). A follow-up verbal check requires each student to describe, in two sentences, the production method for one assigned spirit category to the instructor; assessed as pass/not-yet.
4Bar Wine Service: Glassware, Temperature, and Tableside Technique7labStudents will correctly execute full tableside still and sparkling wine service—including label presentation, opening, pouring, and temperature guidance—meeting industry-standard steps with no critical errors.
  1. Instructor demonstration of step-by-step still wine service at a mock table setup: presenting the bottle with label facing guest, cutting foil cleanly, inserting and extracting a waiter's corkscrew in two pulls without cork breakage, pouring a taste for the host, then serving guests before topping up the host; students observe, then each student completes three full service repetitions at their station with instructor coaching.
  2. Sparkling wine opening practice: instructor demonstrates the six-step safe sparkling wine opening (remove foil, loosen cage while keeping thumb on cork, grip cork firmly, rotate the bottle—not the cork—at a slight downward angle away from people, release slowly with minimal sound); each student practices on a sealed sparkling cider or recycled sparkling wine bottle filled with water until they can complete the sequence safely and confidently; this step explicitly reinforces OSHA general duty clause awareness of projectile hazards.
  3. Glassware and temperature station rotation: students rotate through four stations—(1) matching eight wine styles to the correct glass shape using a glassware reference chart, (2) checking serving temperatures of sample bottles with a stem thermometer and recording corrections needed, (3) practicing proper hold and pour technique (holding glass by stem, pouring 5 oz for still wine with a wrist twist to prevent drips), and (4) describing each wine's ideal service scenario to a peer acting as the guest; each station is timed at eight minutes.
Waiter's corkscrew (one per student), still wine bottles with corks (real or re-corked practice bottles), sparkling cider or re-sealed water bottles for sparkling practice, assorted wine glasses (Bordeaux, Burgundy, Riesling/white, flute, coupe, all-purpose), stem thermometers, ice bucket with stand, wine cradle, serviettes, drip collar rings, glassware identification reference chart, mock table setup (tablecloth, place settings), OSHA projectile hazard reminder card posted at stationInstructor uses a 12-step service checklist (label presentation, clean foil cut, correct corkscrew insertion angle, smooth extraction, taste pour to host, correct sequence for remaining guests, correct glass hold, no drips, sparkling opened safely and quietly, correct glass matched to wine style, temperature within range, verbal description delivered professionally); student must pass 10 of 12 steps (83%) on a single observed run-through. Any critical safety error (cork ejected unsafely, glass breakage, alcohol spilled on guest) is an automatic not-yet requiring full repeat.
5Responsible Sales, Upselling, and Standard Drinks Review4practiceStudents will correctly calculate the number of standard drinks in common wine and spirits pours and apply responsible upselling language in two role-play guest scenarios without violating responsible-service principles.
  1. Standard drink calculation drill: students use the standard drink formula (volume in ounces × ABV ÷ 0.6) to determine how many standard drinks are contained in a 5 oz glass of 13% ABV wine, a 1.5 oz shot of 40% spirits, a 3 oz pour of 17% fortified wine, and a bottle of wine split among four guests; answers are reviewed as a class and connected directly to TIPS and ServSafe Alcohol exam content on intoxication recognition and pacing service.
  2. Upselling role-play: in pairs, students alternate playing bartender and guest across three scripted scenarios—(a) a guest asking for 'just a glass of red,' where the bartender uses open questions to recommend a specific wine by region and flavor profile; (b) a guest who wants 'something smoky,' where the bartender walks through Scotch and mezcal options responsibly; (c) a guest who has already had several drinks and asks for a premium pour, where the bartender must apply responsible-service language from TIPS training while still being professional and guest-focused. Instructor observes and gives immediate feedback.
  3. Credential exam connection review: students open their TIPS certification study materials and WSET Level 1 study guide simultaneously and complete a comparison chart identifying where wine/spirits product knowledge, standard drink awareness, and responsible service language overlap; students flag three specific exam question types from each credential where tonight's lesson content directly applies, then share findings in a brief class discussion to consolidate learning before the final knowledge exam.
Standard drink calculation worksheet, calculators, TIPS (Health Communications, Inc.) student study materials, ServSafe Alcohol (National Restaurant Association) study guide, WSET Level 1 Award in Wines student guide, role-play scenario cards (three per pair), instructor feedback checklist, whiteboard for shared calculation reviewStandard drink calculations: all four problems must be answered correctly (100% required, because accurate ABV math is a safety competency linked to TIPS exam objectives; students with any error receive immediate correction and must re-work the problem with the instructor before leaving the lesson). Role-play: instructor rates each student on a five-criteria rubric (open questioning, accurate product description, responsible-service language, professional tone, no false claims about wine/spirits); pass mark is 4 of 5 criteria met in at least one of the two scenarios observed.
Assessments
AssessmentTypeWeightPass standardMethod & rubric
Wine & Spirits Product Knowledge ExamWritten exam25%70% (35/50 questions correct)A 50-question closed-book written exam covering world wine regions, grape varieties, label reading, winemaking and distillation processes, spirits categories, flavor profiles, and standard drink calculations; question types include multiple choice, matching, and short-answer label interpretation. Content is drawn from WSET Level 1 and Level 2 Award in Wines exam areas and TIPS/ServSafe Alcohol standard drink objectives, giving students a documented practice benchmark before sitting those credentials.
Standard met · Safety · Time · Quality/finish · Documentation
Wine Service Skills DemonstrationSkills demonstration45%Pass 10 of 12 steps on the service checklist; zero critical safety errorsEach student performs a complete guest wine service sequence—still wine and one sparkling wine opening—at a mock table while the instructor evaluates using the 12-step checklist established in Lesson 4. The demonstration is conducted individually in a simulated service environment; any projectile or breakage hazard results in an automatic fail and a mandatory re-attempt after additional coached practice.
Standard met · Safety · Time · Quality/finish · Documentation
Tasting Notes Lab LogLog15%At least six of eight tasting notes rated 'meets standard' on the WSET SAT rubricStudents submit a compiled lab log containing a minimum of eight completed WSET Systematic Approach to Tasting (SAT) tasting note forms collected across the course's demo and lab sessions, covering at least one example each of dry white, dry red, sparkling, fortified wine, and one spirit. Each entry is evaluated for accuracy of appearance, nose, and palate descriptors and a supported quality or style conclusion; the log demonstrates the written communication skills tested in the WSET Level 2 Award in Wines exam.
Standard met · Safety · Time · Quality/finish · Documentation
Responsible Service and Safety CheckSafety audit15%100% on standard drink calculations; pass on all three role-play criteria rated 'meets standard'A two-part practical check conducted individually: students first complete four standard drink calculation problems from memory (all four must be correct, as this directly supports TIPS and ServSafe Alcohol exam competency and constitutes a safety-critical skill), then perform one observed guest interaction role-play scenario in which they must demonstrate accurate product knowledge, responsible upselling language, and at least one responsible-service intervention when a scripted guest shows a sign of intoxication. Any failure requires remediation and re-check before the student may progress to Course 4 (Responsible Service).
Standard met · Safety · Time · Quality/finish · Documentation
HOS-BART30-04 Trade course

Responsible Beverage Service

36 hr · $475 COMPLIMENTARY

This course prepares students to serve alcohol legally, ethically, and safely by applying state dram-shop law principles, recognizing intoxication, and executing refusal and intervention techniques. Content maps directly to the TIPS and ServSafe Alcohol credential exams, covering blood alcohol concentration (BAC) factors, ID verification, and host-server liability. Students practice scenario-based decision-making so they can protect guests, employers, and themselves from the legal and human consequences of alcohol misuse.

Outcomes
Course text

This course prepares students to serve alcohol legally, ethically, and safely by applying state dram-shop law principles, recognizing intoxication, and executing refusal and intervention techniques. Content maps directly to the TIPS and ServSafe Alcohol credential exams, covering blood alcohol concentration (BAC) factors, ID verification, and host-server liability. Students practice scenario-based decision-making so they can protect guests, employers, and themselves from the legal and human consequences of alcohol misuse.

How the course runs. 5 blocks: Alcohol Physiology and BAC Factors; Dram-Shop Law, Server Liability, and House Policies; Age Verification and ID Checking; Intervention, Refusal, and Safe-Ride Protocols; Integrated Responsible-Service Simulation and Credential Exam Mapping.

What competent looks like. Explain how BAC is affected by body weight, gender, food consumption, drink strength, and time, and use that knowledge to assess a guest's observable impairment level. Correctly identify valid government-issued ID documents, detect common signs of alteration or fakery, and apply the establishment's age-verification procedure without exception. Demonstrate a professional refusal or intervention conversation using a scripted, de-escalation framework that protects guest dignity and reduces confrontation. Describe the server's and establishment's legal exposure under dram-shop and third-party liability principles and explain how responsible-service practices reduce that exposure. Apply ServSafe Alcohol policies for managing intoxicated guests, arranging safe transportation, and documenting incidents in an approved incident log. Pass both the TIPS online certification exam and the ServSafe Alcohol proctored exam at or above the required passing score for each credential.

Lessons · 5 blocks
#LessonHrTypeObjectiveActivitiesMaterialsCheck
1Alcohol Physiology and BAC Factors7theoryStudents will explain the physiological factors that raise or lower BAC and predict the observable effects of increasing impairment on a hypothetical guest.
  1. Lecture and annotated diagram: students label a body-system flowchart showing alcohol absorption, distribution, and liver metabolism, then identify where each BAC-modifying factor (body composition, food, rate of consumption, medications) acts.
  2. BAC estimation worksheet: using a standard BAC estimation chart (not a legal instrument), student pairs calculate estimated BAC ranges for four guest profiles defined by weight, drinks consumed, and time elapsed, then discuss margin of error and why the chart cannot replace behavioral observation.
  3. Impairment-stage matching activity: students sort a shuffled deck of 24 behavioral cue cards (slurred speech, over-ordering, unsteady gait, etc.) into the correct impairment-stage column on a class poster, justify each placement, and discuss the difference between early warning signs and obvious intoxication.
Whiteboard and markers, printed body-system flowchart handout, BAC estimation reference chart (NHTSA-style), impairment-stage cue card deck, TIPS Participant Workbook (Health Communications Inc.), ServSafe Alcohol Manager textbook (National Restaurant Association)Exit quiz: 10 multiple-choice questions drawn from TIPS and ServSafe Alcohol item banks covering BAC factors and impairment stages; students must score 8/10 (80%) to proceed without remediation.
2Dram-Shop Law, Server Liability, and House Policies7theoryStudents will explain, in their own words, what dram-shop liability means for a server and an establishment and identify the house-policy controls that reduce legal exposure.
  1. Case-study analysis: student groups read three anonymized civil-liability summaries (over-service leading to traffic injury, service to a minor, service to a visibly intoxicated guest) and complete a structured worksheet identifying which party bore liability, what policy failure caused it, and what corrective control would have prevented it.
  2. Policy scavenger hunt: instructor distributes two sample house-policy manuals (fictional bar operations); students use a checklist to locate, evaluate, and grade the written responsible-service policies against a rubric aligned to ServSafe Alcohol standards.
  3. State-law comparison chart: working in pairs, students research and complete a chart comparing how their state defines 'visibly intoxicated,' the applicable dram-shop statute time limits, and mandatory server-training laws, using state ABC website printouts provided by the instructor (no specific statute numbers are memorized; the activity builds research habits and awareness that laws vary).
Printed anonymized case-study packets, two sample house-policy manuals, state-law comparison worksheet, state ABC website printouts, ServSafe Alcohol Manager textbook, TIPS Participant WorkbookShort written response: students compose a 150-word memo from a server to a fictional manager explaining the establishment's legal exposure in one of the case studies and recommending two policy controls; instructor uses a 4-point rubric (accuracy of liability explanation, specificity of controls, professional tone, grammar) and requires a score of 3/4 on accuracy and 3/4 on controls to pass.
3Age Verification and ID Checking6demoStudents will correctly verify age using government-issued ID documents, identify at least three common indicators of a fake or altered ID, and apply the establishment's refusal procedure for underage guests.
  1. Instructor demonstration: using a document light/loupe, instructor walks through the security features on a driver's license (magnetic stripe, hologram, raised lettering, ultraviolet ink patterns) and then demonstrates the same process on two training replicas — one valid, one altered — while students annotate a feature checklist.
  2. Hands-on ID inspection lab: each student inspects a set of eight training-replica ID cards (provided by a law-enforcement or alcohol-control agency training kit, or commercially available training sets) using the feature checklist, document light, and the establishment's 'if in doubt, don't serve' protocol, and records pass/fail for each card with justification.
  3. Role-play refusal for underage guest: in pairs, one student plays the server and the other plays a guest presenting an obviously altered ID; server practices the three-step refusal script (politely decline, explain the policy, offer non-alcoholic alternatives), then roles reverse; instructor observes and gives immediate verbal feedback.
Document light (UV/white light combo), loupe magnifier, commercial training ID replica set (minimum 8 cards including valid and altered examples), ID security feature checklist handout, TIPS Participant Workbook, ServSafe Alcohol Manager textbookSkills check: each student individually inspects a blind set of five training-replica IDs and classifies each as valid or suspect with written justification; must correctly classify 5/5 cards and demonstrate the refusal role-play to instructor satisfaction (using all three steps of the refusal script) to pass.
4Intervention, Refusal, and Safe-Ride Protocols9practiceStudents will execute a professional service-stoppage conversation with an impaired-guest actor and arrange a documented safe-transportation alternative without escalating the situation.
  1. De-escalation framework study and drill: instructor introduces a four-step framework (Approach privately — Express concern using 'I' statements — Offer a concrete alternative — Involve backup if needed); students memorize the framework, then practice it on scripted flash-card scenarios, receiving peer feedback using a printed observation checklist.
  2. Extended role-play gauntlet: three back-to-back 8-minute role-play scenarios of escalating difficulty (mildly impaired solo guest; impaired guest with a sober companion; belligerent guest threatening to drive); student-server must use the framework, call a fictional rideshare or taxi, and complete a mock incident report; two student observers use the checklist to score each step.
  3. Incident documentation drill: students complete a standardized incident log for each of the three role-play scenarios they observed, recording observable behaviors, time stamps, actions taken, and staff involved; instructor reviews for completeness and objectivity (no guessing at BAC, no judgmental language).
De-escalation framework printed reference card, role-play scenario scripts (three levels), service-stoppage observation checklist, blank incident log forms (aligned to ServSafe Alcohol template), smartphone or classroom phone for simulated rideshare call, TIPS Participant WorkbookScored role-play assessment: instructor evaluates each student on one of the three scenario levels (assigned randomly) using the observation checklist (10 behaviors, 1 point each); students must score 8/10 and submit a complete, objective incident log to pass; any student who skips the safe-ride step automatically repeats the lesson.
5Integrated Responsible-Service Simulation and Credential Exam Mapping7labStudents will demonstrate end-to-end responsible-service competence across a full simulated bar shift and self-assess their readiness against the TIPS and ServSafe Alcohol exam content domains.
  1. Full-shift simulation: students rotate through three stations (greeter/ID check, active service with impairment observation, manager escalation) in a mock bar environment; each rotation lasts 25 minutes with a different confederate-actor scenario; a student 'manager' documents each intervention using the incident log; instructor observes all stations.
  2. Credential exam-domain mapping exercise: after the simulation debrief, each student completes a one-page self-assessment matrix listing the TIPS exam topic areas and the ServSafe Alcohol exam topic areas, rating their confidence (1–3) in each domain, and identifying their two lowest-confidence areas for targeted review in Course 8.
  3. Reflective debrief and error analysis: whole-class discussion facilitated by instructor; students share one decision they made during the simulation they would change and articulate why; instructor ties each point back to a specific TIPS or ServSafe Alcohol exam domain and writes the connection on the board so students see the direct credential link.
Mock bar setup (bar counter, glassware, non-alcoholic pour substitutes, POS terminal or mock check pad), confederate-actor scenario briefs, observation checklist, incident log forms, TIPS and ServSafe Alcohol exam-domain content outline handouts, self-assessment matrix worksheetHolistic simulation rubric: instructor scores each student across all three rotation stations on a 15-point rubric (5 points each: ID verification accuracy, impairment recognition and intervention quality, documentation completeness); students must score 12/15 overall with no single station below 3/5 to pass; a completed self-assessment matrix is required for a passing record.
Assessments
AssessmentTypeWeightPass standardMethod & rubric
Responsible Service Knowledge ExamWritten exam25%75% (30/40 items correct)A 40-item multiple-choice written exam covering BAC physiology, dram-shop liability principles, age-verification law, impairment recognition, and intervention procedures, drawn from item banks aligned to TIPS and ServSafe Alcohol content domains. Students sit the exam individually under timed, closed-note conditions; results identify which credential exam domains require additional study before Course 8.
Standard met · Safety · Time · Quality/finish · Documentation
Intervention and Refusal Skills DemonstrationSkills demonstration45%Minimum 80% on the observation checklist (16/20 behaviors demonstrated correctly) with no critical step omittedEach student individually completes a live, unscripted 10-minute role-play scenario selected by the instructor from three difficulty levels, covering ID refusal, service stoppage for an impaired guest, or safe-transportation arrangement. The instructor scores the student on a 20-behavior observation checklist; omitting the safe-ride offer or failing to complete an incident log are automatic critical failures requiring a retake.
Standard met · Safety · Time · Quality/finish · Documentation
Incident Log PortfolioLog15%All four logs rated Satisfactory or above on every criterion; any single 'Unsatisfactory' rating requires revision and resubmission within one class dayStudents submit a portfolio of four completed incident logs — one from each role-play activity and one from the full-shift simulation — evaluated on accuracy of observable-behavior language, completeness of required fields (time, staff name, guest description, actions taken, outcome), and absence of speculative or judgmental language. The portfolio doubles as a study artifact for the ServSafe Alcohol exam's documentation domain.
Standard met · Safety · Time · Quality/finish · Documentation
Responsible Service Safety CheckSafety audit15%Pass on all five criteria; any single failure is a course hold requiring immediate remediation before the student enters externshipA structured direct observation conducted by the instructor during the full-shift simulation, evaluating five non-negotiable safety behaviors: (1) the student never serves a guest they have documented as visibly impaired, (2) the student always requests ID before serving a guest who appears under 30, (3) the student never hands keys back to a guest identified as impaired, (4) the student always calls for a manager or backup rather than physically engaging an aggressive guest, and (5) the student always completes an incident log before the scenario ends. This check mirrors the safety-behavior evaluation used by externship employers.
Standard met · Safety · Time · Quality/finish · Documentation
HOS-BART30-05 Trade course

Bar Costing: Recipe Pricing, Inventory & Profit Control

36 hr · $475 COMPLIMENTARY

Students learn the financial mechanics of a profitable bar operation, including recipe costing, beverage cost percentage, portion control, purchasing, and inventory management. Lessons are grounded in real bar math and industry-standard spreadsheet tools so graduates can contribute immediately to cost-control decisions on the job. Skills support the TIPS and ServSafe Alcohol credential areas related to responsible purchasing and service management.

Outcomes
Course text

Students learn the financial mechanics of a profitable bar operation, including recipe costing, beverage cost percentage, portion control, purchasing, and inventory management. Lessons are grounded in real bar math and industry-standard spreadsheet tools so graduates can contribute immediately to cost-control decisions on the job. Skills support the TIPS and ServSafe Alcohol credential areas related to responsible purchasing and service management.

How the course runs. 5 blocks: Bar Math Foundations: Units, Conversions & the Cost Formula; Recipe Costing, Menu Pricing & Beverage Cost Percentage; Portion Control: Jiggers, Batch Recipes & Yield Factors; Inventory Management: Counting, Tracking & Variance Analysis; Bar P&L, Purchasing to Par & Integrated Cost-Control Plan.

What competent looks like. Calculate the cost and selling price of any cocktail, wine, or beer using standard recipe costing formulas with at least 90% arithmetic accuracy. Compute beverage cost percentage and pour cost for individual products and for a bar's overall menu. Conduct a beginning-to-ending physical inventory using a standard count sheet and reconcile usage against purchase records. Apply portion-control methods—jigger standards, batch recipes, and yield factors—to reduce over-pouring waste to within industry benchmarks. Build and interpret a basic bar profit-and-loss statement identifying the major cost categories (cost of goods sold, labor, overhead) and their relationship to gross profit. Use a spreadsheet application to automate recipe costing, track inventory variance, and produce a simple purchasing order based on par levels.

Lessons · 5 blocks
#LessonHrTypeObjectiveActivitiesMaterialsCheck
1Bar Math Foundations: Units, Conversions & the Cost Formula7theoryStudents will convert between bartending units of measure (ounces, liters, fifths, kegs, cases) and apply the ingredient-cost formula (cost per ounce × ounces used = ingredient cost) to at least five different beverage types with 90% accuracy.
  1. Unit-conversion drill sheet: students convert a list of 20 quantities among fluid ounces, milliliters, liters, gallons, and standard bottle sizes (750 mL, 1 L, 1.75 L), checking answers against an answer key.
  2. Instructor-led worked example: breaking down the actual invoice price of a well whiskey into cost per ounce, then building a two-ingredient recipe cost line by line on the whiteboard.
  3. Pair practice: each pair receives three mock invoices (a spirit, a mixer, and a draft beer keg) and calculates cost per serving for a specified pour size, then compares results with another pair and resolves discrepancies.
Printed unit-conversion reference card, calculator, sample bar invoices (instructor-prepared), whiteboard, pencil-and-paper drill sheets, HVAC text: 'Bar and Beverage Book' (Costas Katsigris & Chris Thomas) as reference for standard pour sizes.Completion of the drill sheet with ≥18/20 conversions correct and both pair-practice recipe costs within $0.02 of the instructor's answer key; students who miss the mark redo the activity with instructor coaching before advancing.
2Recipe Costing, Menu Pricing & Beverage Cost Percentage8labStudents will cost a full cocktail recipe (all ingredients including garnish and glass amortization) and calculate a selling price that meets a target beverage cost percentage specified by the instructor, then verify their math using a spreadsheet template.
  1. Students individually complete a structured recipe cost card for three assigned cocktails—one well drink, one premium craft cocktail, and one wine-by-the-glass pour—using provided mock price lists, entering every ingredient, its cost per unit, and the quantity used.
  2. Students apply the beverage cost percentage formula (ingredient cost ÷ selling price × 100) in reverse to solve for a minimum selling price at three different target cost percentages (18%, 22%, 25%), then discuss why different operations set different targets.
  3. Lab exercise: students enter their three recipe cost cards into a provided spreadsheet template, use a formula cell to compute beverage cost percentage automatically, then adjust the selling price slider to see real-time impact—documenting their final recommended prices with justification notes.
Computers or tablets with spreadsheet software (Google Sheets or Microsoft Excel), instructor-prepared recipe cost card template and spreadsheet template, mock bar price lists for spirits/wine/beer/mixers/garnishes, calculators as backup, printed formula reference sheet (beverage cost % formula, contribution margin formula).Each of the three completed recipe cost cards must show correct ingredient-level math (within $0.02 per ingredient) and a final selling price that produces a beverage cost percentage within 0.5 percentage points of the target; spreadsheet formulas must be functional. Students scoring below this standard revise with instructor feedback within the same lab session.
3Portion Control: Jiggers, Batch Recipes & Yield Factors8demoStudents will demonstrate standard jigger measurement, calculate batch recipe scaling for a minimum of 50 servings, and apply a yield factor to account for juice and fruit waste, producing results within accepted industry variance.
  1. Instructor demonstration at the bar station: pouring a 1.5 oz standard pour free-hand versus with a jigger, then measuring both into a graduated cylinder to show deviation—students record the difference and calculate how much that variance costs per 100 drinks at a given spirit price.
  2. Scaling exercise: working individually, students scale a single-serving margarita recipe (tequila, triple sec, lime juice, salt rim) up to a 50-serving batch, adjusting for batch dilution factor (ice not included in batch), then cross-check with a partner.
  3. Yield-factor lab: students juice a weighed quantity of fresh limes, measure the juice yield, calculate the yield percentage, and revise the cost of the lime-juice component in their margarita batch recipe to reflect actual rather than theoretical yield.
Bar station with jiggers (0.5 oz, 1 oz, 1.5 oz, 2 oz), graduated cylinders, kitchen scale, fresh limes, citrus press, measuring cups, calculator, batch recipe worksheet, PPE: cut-resistant gloves for citrus cutting, sanitation supplies (sanitizer spray, disposable gloves).Batch recipe must be arithmetically correct when checked against instructor's answer (all quantities within 5 mL or 0.2 oz); calculated yield percentage must be within 5 percentage points of the class median; jigger-measured pour must fall within ±0.1 oz of target as verified by graduated cylinder. Students who miss any element repeat the specific step before moving on.
4Inventory Management: Counting, Tracking & Variance Analysis8practiceStudents will perform a physical bottle inventory using the weighted-bottle (tenth) method, enter counts into a spreadsheet, calculate actual usage, and identify at least one variance item that falls outside an acceptable threshold compared to theoretical usage.
  1. Instructor walks through the weighted-bottle estimation method (visually estimating tenths of a bottle remaining) using a set of training bottles at various fill levels; students practice estimating ten bottles and compare estimates with actual measured volumes, then calibrate their eye.
  2. Simulated bar inventory: students work in pairs to count a staged back-bar of 20 bottles using a printed inventory count sheet, recording brand, unit size, opening inventory (provided), units received (provided on a mock receiving log), and closing count—then calculating units used.
  3. Variance analysis: students enter their inventory data into a spreadsheet template that contains pre-loaded theoretical usage figures (calculated from mock sales data and recipe cost cards built in Lesson 2); they identify which items show a variance greater than the threshold set by the instructor and write a one-paragraph explanation of possible causes (over-pouring, spillage, theft, recording error).
Set of 20 training bottles at various fill levels (water-filled for practice), printed inventory count sheets, mock receiving logs, computers with spreadsheet variance template, calculator, pens; reference: National Restaurant Association educational materials on beverage cost control.Bottle count sheet must be fully completed with no blank fields; calculated units-used figures must match the answer key within ±0.1 unit per bottle (accounting for estimation rounding); variance analysis must correctly flag all items exceeding the instructor-set threshold and the written explanation must address at least two plausible causes. Partners who disagree on counts must recount together.
5Bar P&L, Purchasing to Par & Integrated Cost-Control Plan5practiceStudents will interpret a simplified bar profit-and-loss statement, calculate purchasing order quantities based on par levels and current inventory, and assemble a one-page cost-control action plan for a simulated bar scenario that addresses at least three identified cost leaks.
  1. P&L interpretation exercise: students receive a one-page simplified bar P&L (sales, cost of goods sold, labor, overhead, and net profit all expressed in dollars and percentages) and answer ten guided questions—identifying which cost category is out of line, calculating gross profit margin, and proposing one adjustment that could improve net profit by a stated dollar amount.
  2. Par-level purchasing exercise: given a par level list (units needed to cover a standard week), current inventory counts from Lesson 4's simulation, and a vendor lead time of two days, students calculate the order quantity for each of ten items and complete a purchase order form.
  3. Cost-control action plan: individually, students write a one-page plan for a fictional bar that has a beverage cost percentage of 32% against a target of 22%; the plan must identify at least three specific causes drawn from course content (over-pouring, poor receiving practices, no variance tracking, menu pricing errors) and propose a concrete corrective action for each, referencing the specific formula or tool that will measure improvement.
Printed sample bar P&L statement, par-level worksheet, purchase order form template, computers with spreadsheet software, calculator, all reference materials from Lessons 1–4.P&L questions must be at least 8/10 correct; purchase order quantities must match the answer key exactly for 9 of 10 items; cost-control action plan must address at least three distinct causes with measurable corrective actions and be judged complete and internally consistent by the instructor. Students with deficiencies revise and resubmit before the end of the session.
Assessments
AssessmentTypeWeightPass standardMethod & rubric
Bar Costing Knowledge ExamWritten exam25%75% (38/50 points) correctA 50-question written exam covering unit conversions, beverage cost percentage formula, yield factors, inventory terminology, P&L categories, and purchasing principles drawn from all five lessons. Questions are multiple-choice and short-answer; students have 60 minutes and may use a calculator but no notes.
Standard met · Safety · Time · Quality/finish · Documentation
Recipe Costing & Pricing Skills DemonstrationSkills demonstration45%All three cost cards complete and accurate within stated tolerances; recommended selling prices achieve target beverage cost percentage within 0.5 percentage pointsThe student independently costs three assigned recipes (one well cocktail, one premium cocktail, one draft beer pour) from scratch using only a mock price list and blank cost card forms, then sets a selling price for each that meets the instructor-assigned target beverage cost percentage. The instructor checks arithmetic and formula application in real time.
Standard met · Safety · Time · Quality/finish · Documentation
Inventory & Variance Lab LogLog15%Log is fully completed with no missing entries; variance calculations are correct within rounding tolerance; written analysis identifies all flagged items and provides plausible explanationsStudents submit the inventory count sheet, completed spreadsheet variance report, and written variance analysis produced during Lesson 4's simulation as a formal lab log. The log is evaluated for completeness, arithmetic accuracy, and quality of the written variance explanation.
Standard met · Safety · Time · Quality/finish · Documentation
Portion-Control Safety & Measurement CheckSafety audit15%Jigger pour within ±0.1 oz of target on each of three trials; PPE (cut-resistant gloves) donned before any cutting task; sanitation protocol followed before and after lab activityThe instructor observes each student performing three consecutive jigger pours and one fresh-citrus juicing task, checking that PPE is worn correctly during cutting, that the work surface is sanitized before and after the task, and that measured pours fall within the accepted tolerance when verified by graduated cylinder. Any missed safety step is an automatic fail requiring immediate remediation and recheck.
Standard met · Safety · Time · Quality/finish · Documentation
HOS-BART30-06 Capstone

Capstone Project: Full Bar Concept Build & Defense

54 hr · $540 COMPLIMENTARY

Students design, cost, and operate a complete bar concept from scratch, integrating mixology, wine and spirits knowledge, responsible service practices, and financial controls into a single documented project. The capstone culminates in a live service simulation followed by a formal oral defense before an instructor panel. Every deliverable mirrors real employer expectations and maps directly to the exam content areas covered by TIPS, ServSafe Alcohol, and WSET L1–2.

Outcomes
Course text

Students design, cost, and operate a complete bar concept from scratch, integrating mixology, wine and spirits knowledge, responsible service practices, and financial controls into a single documented project. The capstone culminates in a live service simulation followed by a formal oral defense before an instructor panel. Every deliverable mirrors real employer expectations and maps directly to the exam content areas covered by TIPS, ServSafe Alcohol, and WSET L1–2.

How the course runs. 4 blocks: Concept Development & Menu Engineering; Bar Operations Manual & Responsible Service Documentation; Live Service Simulation; Portfolio Finalization & Oral Defense Preparation.

What competent looks like. Design an original bar menu of at least eight cocktails and four non-alcoholic options with written recipes, costing sheets, and margin targets that reflect industry-standard pour cost control. Produce a bar operations manual covering responsible service protocols, age verification procedures, cut-off policies, and incident documentation consistent with TIPS and ServSafe Alcohol exam areas. Identify and describe the wine and spirits selections on the concept menu using correct WSET L1–2 terminology for category, style, production method, and food pairing. Execute a 45-minute live service simulation behind the stick, demonstrating proper technique, sanitation, guest interaction, and refusal-of-service judgment under observation. Deliver a 15-minute oral defense of all project decisions—financial, operational, and regulatory—responding accurately to panel questions drawn from all three credential exam areas. Compile and submit a professional portfolio binder that organizes all project documents in a format suitable for a job interview or employer review.

Lessons · 4 blocks
#LessonHrTypeObjectiveActivitiesMaterialsCheck
1Concept Development & Menu Engineering14labStudents create a fully costed bar concept—including name, target market, theme, cocktail menu, and wine/spirits list—with each item priced to hit a defined pour cost percentage and annotated using correct WSET L1–2 product descriptors.
  1. Students draft a one-page concept statement identifying their bar's name, guest demographic, price tier, and service style, then present it to a peer review group for structured feedback using a provided rubric.
  2. Using actual distributor price sheets and standard jigger measurements, students build a cost card for each menu item in a spreadsheet, calculating ingredient cost, pour cost percentage, and proposed retail price, then adjust recipes until all items fall within an instructor-specified pour cost range.
  3. Students annotate the wine and spirits selections on their list with WSET L1–2 compliant tasting notes and food pairing rationales, sourcing information from WSET study materials and producer fact sheets, then cross-check terminology against the WSET L1–2 systematic approach to tasting.
Blank recipe card templates, spreadsheet software (Google Sheets or Excel), current distributor price sheets provided by instructor, WSET Level 1 and Level 2 Awards in Wines study guides, jigger set, digital scale, bar costing workbook from Course 5, whiteboard for peer review sessions.Instructor reviews each student's concept statement and costing spreadsheet; all menu items must land within the assigned pour cost target range and all wine/spirits annotations must use correct WSET L1–2 category and style language—pass requires 100% of items costed correctly and at least 80% of annotations rated acceptable on the rubric.
2Bar Operations Manual & Responsible Service Documentation12theoryStudents produce a written bar operations manual that codifies responsible alcohol service procedures, sanitation protocols, emergency response steps, and incident documentation forms aligned with TIPS and ServSafe Alcohol exam content areas.
  1. Using the TIPS program participant guide and ServSafe Alcohol textbook as primary references, students draft the responsible service chapter of their manual, including a written age verification procedure, a behavioral cue checklist for intoxication signs, a documented refusal-of-service script, and a third-party liability awareness statement.
  2. Students write a sanitation and safety section covering hand-washing protocols, sanitizer concentration verification, equipment cleaning schedules, proper chemical storage, and the steps to take if a guest has a suspected allergic reaction—mapping each procedure to the corresponding ServSafe Alcohol exam topic.
  3. Students create at least two fillable incident report forms (one for refusal of service, one for an on-premises medical event) and write a one-page manager notification protocol, then exchange manuals with a classmate who checks each section against a provided compliance checklist before returning it with written notes.
TIPS participant guide (Health Communications, Inc.), ServSafe Alcohol textbook (National Restaurant Association), sample incident report templates, compliance checklist provided by instructor, word processing software, printer for peer review copies.Instructor scores the manual against a 20-point rubric covering completeness, accuracy relative to TIPS and ServSafe Alcohol source material, and professional formatting; pass requires a score of 16/20 or higher, with any item involving legal liability or guest safety marked correct before the lesson is considered complete.
3Live Service Simulation20practiceStudents execute a 45-minute behind-the-bar service simulation in which they produce drinks from their own menu, manage a three-person guest rotation, apply responsible service judgment, and maintain sanitation standards—demonstrating integration of all prior coursework under realistic conditions.
  1. Before service begins, students complete a full bar setup using their concept's par list: stocking ice, verifying mise en place, labeling garnish trays, and calibrating the pour by free-pouring into a jigger over ice ten times until at least eight of ten pours land within one-quarter ounce of target—matching the accuracy standard used in Course 2.
  2. During the 45-minute service window, classmates role-play guests (including one who progressively displays intoxication cues scripted by the instructor); students must serve all items correctly, check ID for any guest who appears under 30, verbally refuse service using their documented script when the intoxicated guest is identified, and keep the bar surface sanitized between each order.
  3. After service, students break down and clean the bar station to health-department standards—draining the ice bin, sanitizing all contact surfaces, disposing of garnish waste, and completing their own incident report form for the scripted refusal—then debrief with the instructor using a timestamped performance checklist.
Full backbar and rail setup (speed rail, well spirits, modifiers, bitters, syrups), ice bin, jiggers, shakers, strainers, bar spoons, muddlers, cutting board, channel knife, garnish tray, approved sanitizer solution, quaternary test strips, ID checking guide (state-issued reference card), student's own recipe cards, performance checklist rubric, incident report forms from Lesson 2 manual.Two instructors independently score the simulation on a 30-point performance checklist covering technique (10 points), responsible service decision-making (10 points), and sanitation/safety (10 points); pass requires 24/30 overall with a minimum of 8/10 on the responsible service section—a failing responsible service score requires a remediation simulation before the defense can proceed.
4Portfolio Finalization & Oral Defense Preparation8labStudents assemble their complete project portfolio into a submission-ready binder and practice delivering a structured 15-minute oral defense, fielding mock panel questions drawn from TIPS, ServSafe Alcohol, and WSET L1–2 exam content areas.
  1. Students organize all project documents—concept statement, full costing spreadsheet, annotated menu, operations manual, incident report forms, and simulation performance checklist—into a tabbed binder following a provided table-of-contents template, adding a one-page executive summary written for a prospective employer who has not read the rest of the document.
  2. In pairs, students conduct a 15-minute timed mock defense: the defending student presents the highlights of their concept (menu rationale, financials, responsible service approach, and wine/spirits selections) while the partner reads questions from a bank of 30 credential-mapped prompts compiled by the instructor from TIPS, ServSafe Alcohol, and WSET L1–2 exam objective lists—then they switch roles.
  3. Each student writes a one-page self-assessment identifying the three questions from the mock defense they answered least confidently, citing the specific TIPS, ServSafe Alcohol, or WSET study resource that contains the correct answer, and submitting it to the instructor as evidence of exam-area awareness heading into Course 8.
Three-ring binders with tab dividers, table-of-contents template, executive summary template, 30-question mock defense prompt bank (instructor-prepared, mapped to credential exam objectives), TIPS participant guide, ServSafe Alcohol textbook, WSET L1 and L2 study guides, timer, self-assessment worksheet.Instructor reviews the completed binder for all required sections and confirms the executive summary clearly communicates the concept to a non-specialist reader; pass requires all seven required sections present and the self-assessment submitted—any missing section must be corrected before the formal defense date.
Assessments
AssessmentTypeWeightPass standardMethod & rubric
Capstone Project SubmissionProject60%A minimum score of 80% on the project rubric, with no individual section scoring below 70%, and the responsible service chapter verified as factually consistent with TIPS and ServSafe Alcohol source material before any score is recorded.The complete tabbed binder—concept statement, costed menu, annotated wine and spirits list, operations manual, incident report forms, and executive summary—is scored by two instructors using a shared rubric that allocates points across concept viability, financial accuracy, responsible service completeness, WSET terminology accuracy, and professional presentation. Any section flagged as factually incorrect on a health, safety, or legal point must be corrected and resubmitted before the oral defense is scheduled.
Meets specification · Within estimate · Workmanship · Safety · Documentation
Professional PortfolioPortfolio20%Portfolio must contain all required documents in correct tab order, the executive summary must be rated 'job-interview ready' by the instructor (defined as free of major errors and intelligible to a non-industry reader), and the simulation performance checklist must show a passing score—incomplete portfolios are returned once for correction before a final grade of incomplete is assigned.The portfolio is evaluated as a standalone artifact that a student could hand to an employer during a job interview; the instructor assesses organization, completeness, professional formatting, and the quality of the one-page executive summary as a representation of the student's ability to communicate their qualifications in writing. The portfolio score contributes to the student's overall course grade and serves as the primary career-readiness evidence submitted to the program advisor.
Completeness · Organization · Evidence quality
Oral DefenseOral / panel20%A minimum score of 24/30 on the defense rubric, with at least 8/10 on the responsible service and regulatory knowledge section; a student who scores below the minimum on one section may be offered a single re-defense on that section only within five business days.The student presents their bar concept to a two-person panel (lead instructor plus one additional faculty or industry guest) for exactly 15 minutes, then responds to up to 10 panel questions drawn from the 30-question bank used in Lesson 4 practice, covering financial decisions, responsible service scenarios, and wine and spirits knowledge consistent with TIPS, ServSafe Alcohol, and WSET L1–2 exam content areas. The panel scores delivery (5 points), financial reasoning (5 points), responsible service and regulatory knowledge (10 points), and wine/spirits product knowledge (10 points) on a shared rubric completed independently by each panelist and averaged for the final score.
Explains decisions · Answers technical questions · Professional communication
HOS-BART30-07 Externship / clinical

Externship / Worksite Placement

81 hr · $325 COMPLIMENTARY

Students complete supervised hours behind a real bar or in a licensed beverage-service establishment, applying mixology, responsible-service, and costing skills in a live hospitality environment. A cooperating employer evaluates performance on station setup, guest interaction, drink execution, and professional conduct. All hours and employer feedback are documented in a structured field log that connects worksite experience to program learning outcomes and credential competencies.

Outcomes
Course text

Students complete supervised hours behind a real bar or in a licensed beverage-service establishment, applying mixology, responsible-service, and costing skills in a live hospitality environment. A cooperating employer evaluates performance on station setup, guest interaction, drink execution, and professional conduct. All hours and employer feedback are documented in a structured field log that connects worksite experience to program learning outcomes and credential competencies.

How the course runs. 4 blocks: Externship Orientation and Worksite Readiness; Supervised Shift Blocks 1–3: Station, Service, and Responsible Alcohol Practices; Supervised Shift Blocks 4–5: Costing, Inventory, and Advanced Service; Externship Debrief, Log Compilation, and Professional Reflection.

What competent looks like. Complete the required supervised worksite hours at an approved licensed beverage-service employer and document each shift in a structured field log. Demonstrate professional bartending station setup, sanitation, and breakdown procedures that meet employer and health-department standards without prompting. Execute cocktail and non-alcoholic beverage orders accurately and efficiently under real service conditions, applying techniques learned in Mixology. Apply responsible-service protocols — checking identification, recognizing impairment, and refusing service when warranted — consistent with TIPS and ServSafe Alcohol standards. Use par-level tracking, waste recording, and basic inventory counts during at least two shifts, applying skills from Bar Costing. Receive a satisfactory or better rating from the site supervisor on the program's employer evaluation rubric across all assessed competency areas.

Lessons · 4 blocks
#LessonHrTypeObjectiveActivitiesMaterialsCheck
1Externship Orientation and Worksite Readiness6theoryStudents identify site-specific policies, safety protocols, and documentation requirements before their first shift so they begin work ready to perform and record hours accurately.
  1. Review and sign the externship agreement, site-specific employee handbook excerpts, and OSHA General Duty Clause obligations for hospitality workplaces; discuss slip/fall prevention, chemical handling (bar sanitizer, glass cleaner), and emergency exit procedures with the program coordinator.
  2. Complete a pre-site checklist walk-through using a sample bar floor plan: locate first-aid kit, fire extinguisher, eyewash station, glass-disposal containers, and the establishment's responsible-service posting requirements.
  3. Activate the digital field log (provided template or approved app), practice logging a sample shift with start/end time, tasks performed, supervisor initials, and one reflection entry tied to a program learning outcome.
Externship agreement packet, OSHA General Duty Clause summary (OSHA.gov), site employee-handbook excerpts, pre-site safety checklist, digital or paper field-log template, program supervisor contact cardStudent submits a completed pre-site checklist signed by both student and program coordinator, and enters one practice log entry reviewed for correct format; both items must be complete and accurate before the first worksite shift is approved — pass = 100% completion of checklist and correctly formatted log entry.
2Supervised Shift Blocks 1–3: Station, Service, and Responsible Alcohol Practices45fieldStudents perform bar setup, live drink service, and responsible-service interventions across three multi-shift blocks totaling at least 45 hours, logged and initialed by the site supervisor each shift.
  1. Execute opening or closing bar setup and breakdown each shift: clean and sanitize surfaces and equipment to state health-code standards, stock wells, verify par levels for spirits and mixers, and restock glassware — supervisor rates performance on the employer evaluation rubric at the end of each block.
  2. Take and fulfill drink orders for real guests, applying measuring and pouring techniques, proper ice handling, garnish preparation, and recipe accuracy from Mixology; supervisor evaluates drink quality, speed, and guest interaction at mid-externship check-in.
  3. Apply TIPS and ServSafe Alcohol responsible-service procedures on every shift: verify ID for guests who appear under 30, monitor visible signs of intoxication, and record in the field log at least two specific responsible-service decisions made (service given, service slowed, or service refused) with brief rationale.
Field log (digital or paper), employer evaluation rubric (program-issued), bar tools and equipment at the worksite, state alcohol-service law reference card, TIPS quick-reference card, ServSafe Alcohol key-concepts summaryField log entries for every shift are signed by the site supervisor; mid-externship employer evaluation rubric shows a rating of Satisfactory or higher on at least 4 of 6 competency areas; student documents a minimum of two responsible-service decisions with rationale — any Unsatisfactory rating triggers a remediation plan before Shift Block 4 begins.
3Supervised Shift Blocks 4–5: Costing, Inventory, and Advanced Service24fieldStudents apply bar-costing and inventory skills in a live environment during two additional shift blocks, demonstrating that classroom financial skills transfer to real bar operations.
  1. During at least two shifts, assist with or independently conduct a partial inventory count using the establishment's counting method (bottle-by-bottle or measured pour), record quantities on the site inventory sheet, and compare results to the par sheet — document findings and any variance in the field log.
  2. Track waste and spillage on a site-provided or student-created waste log for a minimum of one full shift, then calculate the dollar cost of waste using the actual bottle cost provided by the supervisor; enter the calculation and a brief cost-control recommendation in the field log.
  3. Handle a higher-volume or event-style service period (weekend rush, private event, or high-cover lunch) under supervisor observation, demonstrating efficient batching, accurate ringing/POS entry where applicable, and sustained responsible-service vigilance — supervisor completes the final employer evaluation rubric at the end of this block.
Site inventory sheets or blank inventory template, par sheets, waste-log form, calculator, field log, final employer evaluation rubric, POS or register (site equipment)Inventory count matches supervisor's verified count within an acceptable variance (±5% by bottle count); waste-log calculation is arithmetically correct; final employer evaluation rubric shows Satisfactory or higher on all six competency areas — a single Unsatisfactory on the final rubric requires a documented remediation conference with the program coordinator.
4Externship Debrief, Log Compilation, and Professional Reflection6theoryStudents compile all field-log entries into a complete externship portfolio, reconcile total hours, and present a structured oral reflection connecting worksite experiences to program outcomes and credential standards.
  1. Organize all shift log entries chronologically, verify that total hours meet the 81-hour requirement, confirm supervisor signatures are present for every entry, and submit the complete field log to the program coordinator for audit.
  2. Write a two-page professional reflection (typed, 12-point font, standard margins) addressing three prompts: one skill gained or strengthened, one responsible-service situation handled and what was learned, and one area for continued professional development — reference at least one TIPS and one ServSafe Alcohol standard by name.
  3. Deliver a 5-minute oral debrief to the program coordinator (or small peer group) summarizing worksite performance, the costing activity results, and career next steps; respond to at least two follow-up questions about specific decisions made during the externship.
Compiled field log (all entries), employer evaluation rubric copies, word processor for reflection paper, program outcome list, TIPS and ServSafe Alcohol competency summariesField log is complete (all hours logged, all entries supervisor-initialed, total ≥ 81 hours); written reflection addresses all three prompts with correct credential references and is at least 450 words; oral debrief responses are specific and accurate — pass requires all three components submitted and each meeting minimum standard; missing hours or missing supervisor signatures = incomplete until resolved.
Assessments
AssessmentTypeWeightPass standardMethod & rubric
Final Employer Evaluation Rubric (Skills Demonstration)Skills demonstration70%Satisfactory or higher rating on all six competency areas of the program-issued employer evaluation rubric, completed and signed by the site supervisor at the conclusion of Shift Block 5.The cooperating employer's designated supervisor rates the student on six competency areas — station setup and sanitation, drink preparation accuracy, speed and efficiency, guest interaction and professionalism, responsible-service protocol adherence, and inventory/costing task performance — using the program-issued rubric with a four-level scale (Unsatisfactory, Needs Improvement, Satisfactory, Exceeds Expectations). A single Unsatisfactory on the final submission requires a documented remediation conference; the student may not progress to Course 8 until all areas reach Satisfactory.
Competency · Safety · Attendance · Conduct · Initiative
Externship Field Log and Professional Reflection Portfolio (Lab Log)Log30%Complete field log with all shifts supervisor-initialed and total hours ≥ 81, plus written reflection scoring at least 80% on the program's reflection rubric (content, credential accuracy, and professional writing), plus a passing oral debrief rated Satisfactory by the program coordinator.The field log documents every worksite shift with date, hours, tasks performed, responsible-service decisions, and supervisor initials, and is submitted as a compiled portfolio; the two-page written reflection and 5-minute oral debrief are evaluated together as evidence that the student can articulate how worksite experience connects to program learning outcomes, TIPS standards, and ServSafe Alcohol principles. Incomplete logs or reflections that do not reference specific credential standards are returned for revision before a final grade is assigned.
Complete · Verified
HOS-BART30-08 Exam prep

Certification Exam Preparation: TIPS, ServSafe Alcohol & WSET L1–2

23 hr · $230 COMPLIMENTARY

This course systematically reviews every content domain tested on the TIPS, ServSafe Alcohol, and WSET Level 1–2 exams so that students enter each credentialing session with confident, exam-ready knowledge. Lessons alternate between targeted content review and timed practice testing, giving students repeated exposure to question formats, scoring thresholds, and time-management strategies. The course concludes with full-length mock exams under realistic testing conditions for all three credentials.

Outcomes
Course text

This course systematically reviews every content domain tested on the TIPS, ServSafe Alcohol, and WSET Level 1–2 exams so that students enter each credentialing session with confident, exam-ready knowledge. Lessons alternate between targeted content review and timed practice testing, giving students repeated exposure to question formats, scoring thresholds, and time-management strategies. The course concludes with full-length mock exams under realistic testing conditions for all three credentials.

How the course runs. 4 blocks: TIPS Exam Domain Review: Responsible Alcohol Service; ServSafe Alcohol Exam Domain Review: Food Safety in Alcohol Service; WSET Level 1 & Level 2 Exam Domain Review: Wine and Spirits Knowledge; Full Mock Certification Exams & Gap Remediation.

What competent looks like. Accurately explain responsible alcohol service principles—blood alcohol content, signs of intoxication, refusal procedures, and dram shop liability—at the level required to pass the TIPS certification exam. Correctly apply food-safety protocols for alcohol service—temperature control, allergen awareness, sanitation procedures, and inspection readiness—at the level required to pass the ServSafe Alcohol certification exam. Identify and describe major wine and spirit categories, production methods, service standards, and tasting terminology at the level required to pass the WSET Level 1 and Level 2 Awards. Demonstrate effective multiple-choice test-taking strategies, including process of elimination and time pacing, achieving at least the published passing score on each full mock exam. Self-diagnose knowledge gaps using practice-exam results and complete targeted remediation before the live credentialing sessions. Organize and submit all candidate registration documents and meet exam-day logistics requirements for each of the three credentialing bodies.

Lessons · 4 blocks
#LessonHrTypeObjectiveActivitiesMaterialsCheck
1TIPS Exam Domain Review: Responsible Alcohol Service6theoryGiven the TIPS exam content outline, students will explain the physiology of alcohol absorption, behavioral signs of intoxication, legal duties of servers, and intervention techniques with enough precision to answer practice questions at the published passing threshold.
  1. Instructor-led walk-through of every TIPS content domain using the current Health Communications, Inc. participant workbook; students annotate a domain checklist and flag personal weak areas.
  2. Small-group case-study carousel: groups rotate through six written scenarios (underage patron, visibly intoxicated guest, third-party purchaser, etc.) and write the legally correct server response for each, then compare answers whole-class.
  3. Timed 40-question TIPS-style practice quiz administered on paper or a learning-management-system quiz tool; students score their own papers, record wrong answers on an error log, and locate the correct answer in the workbook before the session ends.
TIPS participant workbook (current edition, Health Communications, Inc.), TIPS exam content outline, printed scenario cards, paper answer sheets or LMS quiz module, pens, personal error-log worksheetScore on the 40-question TIPS-style practice quiz; pass mark is the current TIPS minimum passing score (verify with HCI at time of delivery); instructor reviews error logs and provides written feedback to any student below threshold before Lesson 3.
2ServSafe Alcohol Exam Domain Review: Food Safety in Alcohol Service5theoryGiven the ServSafe Alcohol exam blueprint, students will correctly apply food-safety and responsible-service regulations—including sanitation, temperature control, allergen communication, and refusal of service rules—to written test scenarios.
  1. Side-by-side comparison activity: students use the ServSafe Alcohol study guide to build a two-column chart contrasting food-safety rules that overlap with TIPS content versus rules unique to ServSafe Alcohol, reducing confusion on credential-specific language.
  2. Flashcard sprint using instructor-prepared or student-created digital flashcards (e.g., Quizlet) covering key terms: critical control point, contamination pathways, acceptable ID forms, and dram shop definitions as used in ServSafe Alcohol materials.
  3. Timed 40-question ServSafe Alcohol-style practice exam administered under quiet exam conditions; students score answers using an answer key, identify missed items by domain, and write one corrective sentence per wrong answer.
ServSafe Alcohol participant guide and exam prep materials (National Restaurant Association Education Foundation, current edition), ServSafe Alcohol exam blueprint, digital flashcard platform or printed flashcard sets, answer key, quiet exam environmentScore on the 40-question ServSafe Alcohol-style practice exam; pass mark mirrors the current ServSafe Alcohol minimum passing percentage (verify with NRAEF at time of delivery); students below threshold receive a targeted reading list from the participant guide before Lesson 3.
3WSET Level 1 & Level 2 Exam Domain Review: Wine and Spirits Knowledge6demoGiven the WSET Level 1 and Level 2 Award specifications, students will correctly identify principal grape varieties, major wine regions, distilled spirit categories, production processes, and systematic tasting descriptors as required by the WSET assessment criteria.
  1. Instructor-led map and label drill: using WSET-supplied world wine maps, students label major producing countries and regions for each exam, then verbally pair each region with its signature grape variety or spirit style; instructor corrects errors in real time.
  2. Structured sensory practice using the WSET Systematic Approach to Tasting (SAT): instructor opens two wines and one spirit (e.g., a still white, a red, and a base spirit appropriate to Level 2 scope); students complete written SAT grids independently, then compare results and resolve discrepancies using WSET Level 2 Award in Wines textbook.
  3. 50-question WSET-style multiple-choice practice bank (covering both Level 1 and Level 2 content) administered under timed conditions; students record results by topic cluster—viticulture, vinification, spirits production, service—and prioritize the weakest cluster for self-study before Lesson 4.
WSET Level 1 Award in Wines and Spirits textbook, WSET Level 2 Award in Wines textbook, WSET SAT grid worksheets, world wine and spirits maps (WSET-approved), two wine samples and one spirit sample (instructor-selected), tasting glasses, dump bucket, water, printed or LMS-delivered WSET-style practice question bankScore on the 50-question WSET-style practice bank; pass mark is set at the WSET published minimum for Level 2 (verify with WSET at time of delivery); instructor reviews topic-cluster breakdowns and assigns specific textbook chapters or online WSET resources to any student with a cluster score below 60% before the mock exam.
4Full Mock Certification Exams & Gap Remediation6practiceUnder timed, simulated exam conditions, students will complete one full mock exam for each of the three credentials—TIPS, ServSafe Alcohol, and WSET Level 1 or Level 2—and achieve at least the credential-specific passing threshold on each, demonstrating readiness for live credentialing.
  1. Three back-to-back timed mock exams administered in a single session with short breaks between credentials: TIPS-format exam, ServSafe Alcohol-format exam, and WSET Level 1 or Level 2 format exam; exam rules (no notes, no phones, time limits matching the real exams) are strictly enforced to replicate live testing conditions.
  2. Immediate scored debrief: instructor returns scored answer sheets with domain breakdowns; students complete a personal readiness reflection form comparing their mock scores to the required passing threshold for each credential and listing two to three specific topics requiring final self-study.
  3. Instructor-led targeted remediation mini-lecture (approximately 45 minutes total) addressing the top three missed topics across the cohort, followed by ten-question rapid-fire verbal Q&A so students can verify their corrected understanding before the live exam sessions.
Full-length mock exam packets for TIPS, ServSafe Alcohol, and WSET Level 1/Level 2 (constructed from official content outlines and publisher-released sample questions), answer keys with domain mappings, personal readiness reflection form, pencils, a clock or timer visible to all students, a quiet room arranged in individual-desk formatEach student must meet or exceed the current published passing score for all three credentials on the mock exams; students who pass all three are cleared for live credentialing scheduling; students who fall below threshold on any credential receive a written remediation plan specifying exact domains to review and must complete a second instructor-graded practice set covering those domains before sitting the live exam.
Assessments
AssessmentTypeWeightPass standardMethod & rubric
Three-Credential Full Mock Examination SuiteMock certification exam100%Student achieves at least the current published minimum passing score on every one of the three mock exams (TIPS, ServSafe Alcohol, and WSET Level 1 or Level 2); any student below threshold on one or more exams must complete documented remediation and a second practice set before live credentialing is scheduled.Students complete one full-length, timed mock exam for each credential under realistic exam-room conditions, producing a scored result with domain-level breakdowns for TIPS responsible-service knowledge, ServSafe Alcohol food-safety and service content, and WSET wine and spirits knowledge. Scores and remediation records are filed in each student's portfolio and used to confirm readiness before the school submits exam registrations to Health Communications, Inc., the National Restaurant Association Education Foundation, and the Wine & Spirit Education Trust.
Score · Time management
Program completion

External credential: ServSafe Alcohol; TIPS; WSET L1-2

Students sit the TIPS certification exam administered by Health Communications, Inc., the ServSafe Alcohol exam administered by the National Restaurant Association, and the WSET Level 1 and/or Level 2 Awards administered by an approved WSET program provider on behalf of the Wine & Spirit Education Trust. Pass standard: Credential issued by the body.

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