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voTechWorksGrade 13 · a vocational technology learning center, by urbanicity
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Technology & Design
Pending professional review: this program and its curriculum has not yet been verified by an industry-certified professional. Study draft only.

IT Support / Networking

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6–9 mo full-time · 1350 clock hours. VT-BUILD-V1 #9754 (2026-09-28): courses, lessons and assessments written for the trade by the build hub; draft pending review.

IT Support / Networking at work

Core curriculum

Workplace safety including electrical hazards, lockout/tagout procedures, and proper PPE usetrade math including binary, hexadecimal, and subnetting calculationswritten and verbal communication skills for technical and non-technical audiencescareer readiness and professional workplace behaviorPC hardware components, assembly, disassembly, and troubleshootingperipheral devices, printers, and mobile device hardwareWindows, macOS, and Linux operating system installation, configuration, and troubleshootingnetwork fundamentals including the OSI model, TCP/IP, IP addressing, and subnettingwired and wireless network technologies, topologies, and medianetwork devices including switches, routers, and access pointsCisco IOS command-line interface basics and device configurationcloud computing concepts including service models and deployment modelshelp desk operations, ticketing systems, remote support tools, and customer service skillscapstone project integrating hardware, OS, networking, and support skillsexternship and worksite placement providing hands-on industry experiencepreparation for CompTIA A+, CompTIA Network+, Cisco CCST, and Cisco CCNA certification exams

Course & assessment plan

9 courses · 1,350 clock hours · tuition $13,195 COMPLIMENTARY (exam and licensing fees separate; see tuition). Universal core → one competency course per curriculum area → capstone → externship/clinical → exam prep. Open the full plan with every assessment.

Certification & licensure

CredentialTypeIssuing body
Cisco CCNAVendor certificationCisco Systems
Cisco CCSTVendor certificationCisco Systems
CompTIA A+Vendor certificationComputing Technology Industry Association
CompTIA Network+Vendor certificationComputing Technology Industry Association

Universal core (all programs)

ModuleHours
Workplace safety (OSHA 10)10
First aid / CPR / AED8
Applied math & measurement40
Technical reading & writing30
Digital literacy (IC3/MOS)30
Career readiness (NCCER Core / WorkKeys)30

Stackable pathways

Networks & Security: Electronics / Telecom Technician → IT Support / Networking → Cybersecurity → Locksmith & Security Systems

Data Center: IT Support / Networking → Data Center Technician → Data Center Facilities & Operations Management

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