Objective. Students will configure static and dynamic IP settings, enable file sharing, and establish Remote Desktop (Windows) and SSH (Linux) connections between lab machines.
This lesson, its worked examples and its practice questions has not yet been verified by an industry-certified professional or by a certification or approval body. It is a study draft and may contain errors. Do not use it as instructions for work on a job site or on live equipment. Always follow your instructor, your supervising professional, and current official references and regulations.
VoTechWorks program approval and accreditation are still in progress. Credentials are issued only by the certifying bodies named in each program, after their own exams.
Every IT support technician configures network settings, troubleshoots connectivity, and accesses machines remotely. Whether you are imaging a workstation, assisting a remote user, or managing a Linux server, you need to move fluidly between static and dynamic addressing, Windows Remote Desktop Protocol (RDP), and Secure Shell (SSH). These tasks appear on both the CompTIA A+ Core 2 and CompTIA Network+ exams and are daily duties on the job.
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Every device on a TCP/IP network needs three settings to communicate locally and reach the internet: an IP address, a subnet mask, and a default gateway.
Configuring a static address in Windows 10/11:
1. Open Settings → Network & Internet → Ethernet (or Wi-Fi) → your adapter → IP settings → Edit.
Alternatively, go to Control Panel → Network and Sharing Center → Change adapter settings, right-click the adapter, choose Properties, select Internet Protocol Version 4 (TCP/IPv4), and click Properties.
2. Enter the IP address, subnet mask, and default gateway provided by your instructor.
3. Enter DNS server addresses (for this lab, you may use the gateway or a public address such as the lab-assigned DNS).
4. Click OK to apply.
Verifying connectivity:
To return to DHCP, go back into the adapter properties, select Obtain an IP address automatically, click OK, and run `ipconfig /release` followed by `ipconfig /renew` to force the lease immediately.
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Remote Desktop Protocol lets you control another Windows machine's graphical interface over the network. It runs on TCP port 3389.
Enabling Remote Desktop on the host machine (the PC you want to connect to):
1. Open Settings → System → Remote Desktop and toggle Enable Remote Desktop to On.
On older builds, use System Properties → Remote tab → select Allow remote connections to this computer.
2. Add the user account(s) that will be allowed to connect via Select users that can remotely access this PC.
3. Confirm Windows Firewall has automatically created an inbound rule for Remote Desktop (TCP 3389). Open Windows Defender Firewall with Advanced Security → Inbound Rules and verify the rule labeled Remote Desktop - User Mode (TCP-In) is enabled. If it is not, enable it manually.
Connecting from the client machine:
1. Open Remote Desktop Connection (search `mstsc` in the Run dialog or Start menu).
2. Enter the host machine's IP address and click Connect.
3. Enter valid credentials when prompted.
4. Work in the remote session, then choose Start → Disconnect — do not simply close the window without disconnecting, as that leaves the session active.
Safety note: Remote Desktop gives full control of another machine. Use only authorized lab machines and credentials. Unauthorized remote access to systems you do not own or have permission to access is a federal offense under the Computer Fraud and Abuse Act.
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Secure Shell (SSH) is the standard protocol for remote command-line access to Linux/Unix systems. It encrypts all traffic, including credentials. SSH listens on TCP port 22 by default.
Installing and starting OpenSSH server on Ubuntu:
```
sudo apt update
sudo apt install openssh-server -y
sudo systemctl enable ssh
sudo systemctl start ssh
sudo systemctl status ssh
```
The `systemctl status ssh` output should show active (running).
Connecting from Windows:
Accept the host key fingerprint on first connection — this fingerprint is stored so you are warned if it changes unexpectedly (a sign of a potential man-in-the-middle attack).
Three useful diagnostic commands to run in the SSH session:
1. `ip a` — shows network interface addresses.
2. `df -h` — shows disk usage in human-readable form.
3. `uptime` — shows how long the system has been running and load averages.
Log off cleanly with `exit` or `logout`.
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Answer each question, then check it. Nothing is recorded; this is your own practice.
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