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newSchoolWorks.com › VoTechWorks › Health & Personal Services › Phlebotomy Technician › Specimen Handling and Processing for Phlebotomy Technicians › Lesson 7
HLT-PHLE88-04 · Lesson 7 · 5 clock hours · lab

Specimen Integrity: Recognizing and Responding to Rejection Criteria

Objective. Students will visually assess a set of prepared training specimens, correctly identify integrity problems using a rejection criteria reference, and state the appropriate corrective action for each.

⚠ Pending professional review

This lesson, its worked examples and its practice questions has not yet been verified by a licensed clinician in the field or by a certification or approval body. It is a study draft and may contain errors. Do not use it to make decisions about any patient or medication. Always follow your instructor, your supervising professional, and current official references and regulations.

VoTechWorks program approval and accreditation are still in progress. Credentials are issued only by the certifying bodies named in each program, after their own exams.

Why Specimen Integrity Matters

Every laboratory result begins with the specimen you collect and deliver. If the specimen is compromised, the result may be wrong — and a wrong result can lead to misdiagnosis, incorrect treatment, or patient harm. Phlebotomy technicians are the first line of defense: you must recognize integrity problems before the specimen reaches the analyzer. Learning the rejection criteria for your facility and acting on them correctly is a core patient-safety responsibility.

The Four Major Visual Integrity Problems

Hemolysis

Hemolysis occurs when red blood cells rupture and release hemoglobin into the serum or plasma. The result is a red or pink tint in what should be a straw-colored, clear serum layer. Mild hemolysis produces a faint pink hue; severe hemolysis turns the serum deep red.

Common causes: Difficult or traumatic venipuncture, using too small a needle gauge with high vacuum, vigorous shaking instead of gentle inversion, drawing through a hematoma, temperature extremes during transport, or failing to allow the alcohol to dry before needle insertion.

Why it matters: Hemolysis falsely elevates potassium, LDH, AST, and several other analytes. Many laboratories reject hemolyzed specimens for these tests entirely.

Lipemia

Lipemia is a milky or turbid appearance caused by a high concentration of lipids (mainly triglycerides) in the blood. It is not caused by collection technique — it reflects the patient's physiological state, most often a recent high-fat meal.

Common causes: Patient was not properly fasted before collection, or the patient has a lipid disorder.

Why it matters: Lipemia interferes with photometric (light-based) assays and can falsely alter results for many chemistry panels. Processing options (ultracentrifugation) exist in some labs; others reject and request a fasting recollect.

Icterus

Icterus means the serum or plasma appears yellow-amber or dark orange due to elevated bilirubin. This is a patient condition, not a collection error.

Common causes: Liver disease, hemolytic conditions, or neonatal jaundice.

Why it matters: High bilirubin interferes with certain colorimetric assays. The laboratory may report a bilirubin index and flag affected results rather than reject the specimen, since recollection cannot fix the underlying physiology.

Clots in Anticoagulated Tubes

An EDTA tube (lavender top) or other anticoagulated tube should never contain a visible clot. A clot means the anticoagulant did not mix properly with the blood.

Common causes: Insufficient mixing by inversion immediately after collection, delay before mixing, or under-filling the tube so the blood-to-additive ratio is off.

Why it matters: A clot consumes platelets and clotting factors, making CBC results — especially platelet count and white cell differential — unreliable. These specimens must be rejected and recollected.

Two Additional Rejection Criteria

Insufficient Volume (Short Draw)

Each tube has a minimum fill volume printed on the label or in the facility policy. When a tube is under-filled, the ratio of blood to additive is incorrect. For coagulation tubes (light-blue top, sodium citrate), a short draw dilutes the blood with too much anticoagulant and invalidates PT/INR and aPTT results. Short draws in EDTA tubes cause red-cell shrinkage.

Corrective action: Recollect if the volume is below the acceptable threshold for the ordered test.

Incorrect Tube Type

Drawing a specimen into the wrong tube type — for example, collecting a specimen requiring a red or gold (SST) tube into a lavender (EDTA) tube — introduces an additive that interferes with the test. EDTA chelates calcium and will falsely lower calcium results; it also prevents serum from forming.

Corrective action: Recollect using the correct tube. Never pour a specimen from one tube into another.

The Rejection Decision: Reject, Process with Comment, or Notify

Not every integrity problem results in automatic rejection. Your facility's specimen rejection policy is the authoritative guide. In general:

When in doubt, contact your supervisor or the laboratory before discarding any specimen.

Safety Points for This Lab

Key terms8

HemolysisThe rupture of red blood cells, releasing hemoglobin into serum or plasma and producing a pink-to-red discoloration; a common cause of specimen rejection because it falsely alters many analyte results.
LipemiaA milky or turbid appearance in serum or plasma caused by elevated lipid (triglyceride) levels, usually related to recent food intake; interferes with photometric laboratory assays.
IcterusYellow-amber discoloration of serum or plasma due to elevated bilirubin, reflecting a patient's physiological condition rather than a collection error; can interfere with colorimetric assays.
Short DrawInsufficient blood volume in a collection tube relative to the amount of additive present, altering the blood-to-additive ratio and potentially invalidating test results, especially in coagulation tubes.
Specimen Rejection CriteriaA facility-specific set of standards defining conditions under which a specimen must be refused for testing; includes hemolysis, lipemia, clots in anticoagulated tubes, short draws, incorrect tube type, and other integrity failures.
AnticoagulantA chemical additive in certain collection tubes (such as EDTA or sodium citrate) that prevents blood from clotting; a visible clot in these tubes indicates improper mixing and requires recollection.
Blood-to-Additive RatioThe correct proportion of blood volume to tube additive volume required for accurate results; disrupted by short draws or over-filling.
Process with NotationA laboratory decision to test a suboptimal specimen while documenting the integrity issue in the report, typically used when recollection cannot correct the underlying problem or when clinical urgency outweighs the limitation.
In class: Examine a panel of ten training tubes prepared to simulate hemolysis (red-tinged serum), lipemia (milky appearance), icterus (yellow-amber coloring), clots in an anticoagulated tube, insufficient volume, and incorrect tube type; record observations on a specimen assessment form. · Match each identified problem to the likely collection or handling cause using a cause-and-effect reference card, then write the corrective action (recollect, notify ordering provider, process as is with comment) for each. · Participate in a group case discussion: instructor presents three ambiguous specimens and the class debates whether to reject or process with notation, citing the rejection policy; students record their reasoning in writing.
Materials: Panel of prepared training tubes (food coloring, gelatin clots, or simulated specimens), specimen assessment form, rejection criteria reference card, facility specimen rejection policy handout, gloves, lab coat, eye protection
Check: Specimen assessment form reviewed by instructor: 9 of 10 specimens correctly identified and assigned an appropriate corrective action to pass; written case-discussion reasoning must reference the rejection policy.

Practice check8

Answer each question, then check it. Nothing is recorded; this is your own practice.

Specimen Collection and Handling
1. A phlebotomist delivers a lavender-top tube to the laboratory. When held up to the light, a small dark mass is visible floating in the sample. What does this finding indicate and what is the correct action?
Specimen Collection and Handling
2. Which of the following collection errors is MOST likely to cause hemolysis in a venipuncture specimen?
Specimen Collection and Handling
3. A light-blue (sodium citrate) coagulation tube is received in the laboratory approximately one-quarter full instead of the required fill level. What is the primary concern with this specimen?
Specimen Collection and Handling
4. The serum in a gold-top SST tube appears uniformly milky white after centrifugation. The patient's requisition shows the specimen was drawn two hours after a high-fat meal. Which integrity problem does this represent?
Specimen Collection and Handling
5. A specimen from a jaundiced patient shows dark yellow-amber serum. The laboratory team must decide whether to process or reject. According to standard rejection policy rationale, what is MOST appropriate?
Specimen Collection and Handling
6. A phlebotomist accidentally collected a potassium specimen into a lavender-top EDTA tube instead of the required gold-top SST tube. What is the BEST corrective action?
Specimen Collection and Handling
7. During a group case discussion, the instructor presents a mildly pink-tinged serum specimen collected from a patient with very difficult venous access who cannot be redrawn. The ordered test is serum potassium. What should the phlebotomist recommend?
Specimen Collection and Handling
8. Which of the following BEST describes the purpose of a facility specimen rejection policy for phlebotomy technicians?
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