Objective. Students will visually assess a set of prepared training specimens, correctly identify integrity problems using a rejection criteria reference, and state the appropriate corrective action for each.
This lesson, its worked examples and its practice questions has not yet been verified by a licensed clinician in the field or by a certification or approval body. It is a study draft and may contain errors. Do not use it to make decisions about any patient or medication. Always follow your instructor, your supervising professional, and current official references and regulations.
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Every laboratory result begins with the specimen you collect and deliver. If the specimen is compromised, the result may be wrong — and a wrong result can lead to misdiagnosis, incorrect treatment, or patient harm. Phlebotomy technicians are the first line of defense: you must recognize integrity problems before the specimen reaches the analyzer. Learning the rejection criteria for your facility and acting on them correctly is a core patient-safety responsibility.
Hemolysis occurs when red blood cells rupture and release hemoglobin into the serum or plasma. The result is a red or pink tint in what should be a straw-colored, clear serum layer. Mild hemolysis produces a faint pink hue; severe hemolysis turns the serum deep red.
Common causes: Difficult or traumatic venipuncture, using too small a needle gauge with high vacuum, vigorous shaking instead of gentle inversion, drawing through a hematoma, temperature extremes during transport, or failing to allow the alcohol to dry before needle insertion.
Why it matters: Hemolysis falsely elevates potassium, LDH, AST, and several other analytes. Many laboratories reject hemolyzed specimens for these tests entirely.
Lipemia is a milky or turbid appearance caused by a high concentration of lipids (mainly triglycerides) in the blood. It is not caused by collection technique — it reflects the patient's physiological state, most often a recent high-fat meal.
Common causes: Patient was not properly fasted before collection, or the patient has a lipid disorder.
Why it matters: Lipemia interferes with photometric (light-based) assays and can falsely alter results for many chemistry panels. Processing options (ultracentrifugation) exist in some labs; others reject and request a fasting recollect.
Icterus means the serum or plasma appears yellow-amber or dark orange due to elevated bilirubin. This is a patient condition, not a collection error.
Common causes: Liver disease, hemolytic conditions, or neonatal jaundice.
Why it matters: High bilirubin interferes with certain colorimetric assays. The laboratory may report a bilirubin index and flag affected results rather than reject the specimen, since recollection cannot fix the underlying physiology.
An EDTA tube (lavender top) or other anticoagulated tube should never contain a visible clot. A clot means the anticoagulant did not mix properly with the blood.
Common causes: Insufficient mixing by inversion immediately after collection, delay before mixing, or under-filling the tube so the blood-to-additive ratio is off.
Why it matters: A clot consumes platelets and clotting factors, making CBC results — especially platelet count and white cell differential — unreliable. These specimens must be rejected and recollected.
Each tube has a minimum fill volume printed on the label or in the facility policy. When a tube is under-filled, the ratio of blood to additive is incorrect. For coagulation tubes (light-blue top, sodium citrate), a short draw dilutes the blood with too much anticoagulant and invalidates PT/INR and aPTT results. Short draws in EDTA tubes cause red-cell shrinkage.
Corrective action: Recollect if the volume is below the acceptable threshold for the ordered test.
Drawing a specimen into the wrong tube type — for example, collecting a specimen requiring a red or gold (SST) tube into a lavender (EDTA) tube — introduces an additive that interferes with the test. EDTA chelates calcium and will falsely lower calcium results; it also prevents serum from forming.
Corrective action: Recollect using the correct tube. Never pour a specimen from one tube into another.
Not every integrity problem results in automatic rejection. Your facility's specimen rejection policy is the authoritative guide. In general:
When in doubt, contact your supervisor or the laboratory before discarding any specimen.
Answer each question, then check it. Nothing is recorded; this is your own practice.
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