Data Center Facilities & Operations Management

Shared first block for every VoTechWorks program. OSHA 10 (30 for construction management), first aid/CPR/AED, applied trade math and measurement, technical reading and writing, digital literacy, and career readiness. Completed before students enter the lab and live systems unsupervised.

• Hold an OSHA 10 card and current CPR/AED certification
• Convert, measure and estimate with trade units, fractions, percentages and basic geometry
• Read a specification, code excerpt or manual and write a clear technical report
• Use email, spreadsheets, and the program's digital job-management tools
• Present a resume, portfolio and interview answers to an employer panel

Competency course in Critical facilities for the Data Center Facilities & Operations Management program. Instruction moves from demonstration to supervised practice to independent performance in the lab and live systems, measured against vendor documentation and industry standards. Students configure, secure and troubleshoot real work in Critical facilities and keep a lab notebook signed off by the instructor.

• Explain the principles, terminology and standards that govern Critical facilities
• Select and safely use the tools, equipment and materials for Critical facilities
• Perform the core tasks of Critical facilities to the standard, within time, without rework
• Identify faults, hazards and non-conformities in Critical facilities work and correct them
• Document Critical facilities work in the lab notebook to industry format

Competency course in capacity & PUE for the Data Center Facilities & Operations Management program. Instruction moves from demonstration to supervised practice to independent performance in the lab and live systems, measured against vendor documentation and industry standards. Students configure, secure and troubleshoot real work in capacity & PUE and keep a lab notebook signed off by the instructor.

• Explain the principles, terminology and standards that govern capacity & PUE
• Select and safely use the tools, equipment and materials for capacity & PUE
• Perform the core tasks of capacity & PUE to the standard, within time, without rework
• Identify faults, hazards and non-conformities in capacity & PUE work and correct them
• Document capacity & PUE work in the lab notebook to industry format

Competency course in Uptime Tier standards for the Data Center Facilities & Operations Management program. Instruction moves from demonstration to supervised practice to independent performance in the lab and live systems, measured against vendor documentation and industry standards. Students configure, secure and troubleshoot real work in Uptime Tier standards and keep a lab notebook signed off by the instructor.

• Explain the principles, terminology and standards that govern Uptime Tier standards
• Select and safely use the tools, equipment and materials for Uptime Tier standards
• Perform the core tasks of Uptime Tier standards to the standard, within time, without rework
• Identify faults, hazards and non-conformities in Uptime Tier standards work and correct them
• Document Uptime Tier standards work in the lab notebook to industry format

Competency course in DCIM for the Data Center Facilities & Operations Management program. Instruction moves from demonstration to supervised practice to independent performance in the lab and live systems, measured against vendor documentation and industry standards. Students configure, secure and troubleshoot real work in DCIM and keep a lab notebook signed off by the instructor.

• Explain the principles, terminology and standards that govern DCIM
• Select and safely use the tools, equipment and materials for DCIM
• Perform the core tasks of DCIM to the standard, within time, without rework
• Identify faults, hazards and non-conformities in DCIM work and correct them
• Document DCIM work in the lab notebook to industry format

Competency course in change & incident management for the Data Center Facilities & Operations Management program. Instruction moves from demonstration to supervised practice to independent performance in the lab and live systems, measured against vendor documentation and industry standards. Students configure, secure and troubleshoot real work in change & incident management and keep a lab notebook signed off by the instructor.

• Explain the principles, terminology and standards that govern change & incident management
• Select and safely use the tools, equipment and materials for change & incident management
• Perform the core tasks of change & incident management to the standard, within time, without rework
• Identify faults, hazards and non-conformities in change & incident management work and correct them
• Document change & incident management work in the lab notebook to industry format

Competency course in vendor/SLA management for the Data Center Facilities & Operations Management program. Instruction moves from demonstration to supervised practice to independent performance in the lab and live systems, measured against vendor documentation and industry standards. Students configure, secure and troubleshoot real work in vendor/SLA management and keep a lab notebook signed off by the instructor.

• Explain the principles, terminology and standards that govern vendor/SLA management
• Select and safely use the tools, equipment and materials for vendor/SLA management
• Perform the core tasks of vendor/SLA management to the standard, within time, without rework
• Identify faults, hazards and non-conformities in vendor/SLA management work and correct them
• Document vendor/SLA management work in the lab notebook to industry format

Competency course in compliance for the Data Center Facilities & Operations Management program. Instruction moves from demonstration to supervised practice to independent performance in the lab and live systems, measured against vendor documentation and industry standards. Students configure, secure and troubleshoot real work in compliance and keep a lab notebook signed off by the instructor.

• Explain the principles, terminology and standards that govern compliance
• Select and safely use the tools, equipment and materials for compliance
• Perform the core tasks of compliance to the standard, within time, without rework
• Identify faults, hazards and non-conformities in compliance work and correct them
• Document compliance work in the lab notebook to industry format

An integrated, assessed piece of real work that draws on every trade course in Data Center Facilities & Operations Management: planned, estimated, executed and documented by the student, reviewed by an employer advisor. Capstones are shown in the Student Yard or the Museum of VoTech where the work allows.

• Plan and estimate a complete job from a specification
• Execute the job to standard within the estimate
• Present the finished work and its documentation to an employer panel

Supervised placement with an employer partner in Data Center Facilities & Operations Management work. Hours are logged against the certifying body's task list; the employer evaluates against the same rubric used in the shop.

• Perform the trade's tasks in a real workplace under supervision
• Meet employer expectations for attendance, safety and conduct
• Log hours and tasks in the format the certifying body accepts

Structured preparation for CDCP (EPI); CNet CDCMP; CompTIA Network+; Uptime Institute ATS: content review mapped to the exam blueprint, timed practice exams, practical-exam rehearsal, and registration/eligibility paperwork with the registrar.

• Score ≥ 80% on two timed mock exams
• Complete the eligibility application and hours verification
• Rehearse the practical exam format to time

The program completion credential(s). Sat at the school's authorized testing center or the body's test site; results recorded in the student record and reported in the annual outcomes report. Pass standard: Credential issued by the body.